Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
9
years of professional experience
Work History
Walmart
Front End Sales Associate
01.2018 - Current
Job overview
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
WCPS Central Office
HR Receptionist
04.2023 - 06.2023
Job overview
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Screened applicant resumes and coordinated both phone and in-person interviews.
Confirmed appointments, communicated with clients, and updated client records
Creative Living Center
Program Assistant
01.2021 - 12.2022
Job overview
Assisted with planning and coordinating day-to-day and special program activities.
Managed both digital and physical filing systems and retrieved documents as required.
Prepared clearly written and formatted documents and reports.
Created and updated records and files to maintain document compliance.
Mattress Firm
Manager of Operations
08.2017 - 11.2017
Job overview
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Partnered with vendors and suppliers to effectively manage and budget.
South Lenoir High School
Cafeteria Assistant
01.2017 - 08.2017
Job overview
Cleaned and sanitized surfaces, tools and equipment.
Served food according to temperature, safety and presentation guidelines.
Followed all proper handling procedures for prepared foods, ingredients and leftovers.
Restocked condiments, beverages and utensils per expected use levels.
Smithfled Packing
Machine Operator
05.2014 - 09.2016
Job overview
Operated machining equipment safely with team of operators.
Operated multiple machines simultaneously to meet production requirements.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Complied with company and OSHA safety rules and regulations.
Updated daily production logs and informed management of production incidents or non-conformance issues
Education
East Carolina University
Greenville, NC
Bachelor in Social Work from Social Worker
12.2026
Pitt Community College
Winterville, NC
Associate Degree Human Service from Human Service Technology
12.2022
Greene Central High School
Snow Hill, NC
High School Diploma
06.2007
Skills
Excellent People Skills
Multitasking Strengths
Verbal Communication
Maintaining Clean Work Areas
Timeline
HR Receptionist
WCPS Central Office
04.2023 - 06.2023
Program Assistant
Creative Living Center
01.2021 - 12.2022
Front End Sales Associate
Walmart
01.2018 - Current
Manager of Operations
Mattress Firm
08.2017 - 11.2017
Cafeteria Assistant
South Lenoir High School
01.2017 - 08.2017
Machine Operator
Smithfled Packing
05.2014 - 09.2016
East Carolina University
Bachelor in Social Work from Social Worker
Pitt Community College
Associate Degree Human Service from Human Service Technology