Driven and meticulous professional with a proven track record in production support and customer service excellence at Tesla and TTEC. Skilled in inventory monitoring and telephone etiquette, I excel in streamlining production workflows and enhancing customer satisfaction. Demonstrated ability to meet deadlines and improve operational efficiency by leveraging social media promotion and data entry expertise.
-Perform assembly work
-operate power tools
-assemble parts one vehicle
-Maintain a clean work space
-Help where I was needed
- Inbound calls
- Assist members with benefits questions
-placing orders
-tracking orders
-refills with the pharmacies
-get emergency supplies for members that have miss places medication or may have lost it due to a storm
-update address, phone numbers, email addresses, and payment method
-take payments
-Inbound
-Setting up accounts
-looking over bill with member
-comparing plates that's on the account and make sure the plates match whats in the picture to determent rather charge can be file for dispute.
- Go over tolls they took and the amount the was charged on which toll and at what time.
-update anything that needed to be updated
-take payments