Kaneisha Everette

I am a trusted employee who goes above and beyond to satisfy patients, as well as communicating with my coworkers and all clinical employees.

• Communicated effectively with staff, including members of operations, finance and clinical departments.
• Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
• Use of medical software.
• Medical knowledge and medical terminology.
• Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
• Imaged and scanned patient and registration documentation into electronic patient record.
• Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
• Managed high call volume while maintaining a professional demeanor, ensuring accurate communication of information.
• Received additional training to become a EPIC superuser.

Part time work from home truck dispatcher, create and optimize delivery and transportation routes for professional truck drivers. Help ensure that goods and products are delivered on time and to the right destination.

• Conducted regular performance evaluations of dispatch team members, providing constructive feedback for improvement where necessary.
• Enhanced route efficiency by analyzing and optimizing trucking schedules and routes.
• Ensured accurate documentation was maintained at all times by regularly auditing records related to shipments.
• Provided excellent customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clients.
• Managed driver assignments, ensuring optimal use of resources while balancing workload and driver safety concerns.

• Actively contributed to a positive and productive work environment by fostering strong relationships with colleagues and promoting teamwork.
• Optimized surgical outcomes by assisting in precise execution of surgical plans and techniques.
• Delivered compassionate post-operative care, addressing concerns promptly and offering support throughout the healing process.
• Engaged in continuous professional development, staying abreast of latest surgical dental assistant practices and technologies.
• Supported smooth clinic operations with efficient handling of appointment scheduling, billing, and insurance claims processing.
• Enhanced team collaboration by participating in regular staff meetings and sharing insights for continuous improvement.
• Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
• Enhanced patient comfort by providing attentive pre-operative care and preparation.