Kaneisha Witherspoon
Supervisor Of Sales Coordination
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Supervisor of Sales Schedule Coordination
PinkEnergy
Charlotte, NC
12.2021 - Current
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted sales consultants and customers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Managed efficient teams of up to 9 employees.
- Kept watchful eye on appointment dispatch, optimizing work readiness and aligning supplies with specifications for each job.
Lead Sales Schedule Coordinator
PinkEnergy
Charlotte, NC
01.2018 - 11.2021
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation and assigned personnel.
Solar Development Advisor
PinkEnergy
Mooresville, NC
11.2017 - 01.2018
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled and confirmed appointments and meetings for senior management team.
- Answered phone calls and answered questions from potential customers.
Appointment Scheduler
Usa Insulation
Harrisburg, NC
11.2016 - 11.2017
- Established and maintained client rapport by utilizing quality customer service.
- Assisted office team by making phone calls, copies and appointments.
- Entered daily data in computer systems and documented office activities.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Quality Assurance Specialist
Mooresville Ice Cream
Mooresville, NC
10.2014 - 11.2016
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Monitored product standards and quality-control programs.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
Education
High School Diploma -
Mooresville Senior High School
Mooresville, NC06.2009
Skills
- Hand and Power Tool Operation
- Skilled Maintenance and Repair
- Tool and Equipment Maintenance
- Outside Contractor Oversight
Timeline
Supervisor of Sales Schedule Coordination
PinkEnergy
12.2021 - Current
Lead Sales Schedule Coordinator
PinkEnergy
01.2018 - 11.2021
Solar Development Advisor
PinkEnergy
11.2017 - 01.2018
Appointment Scheduler
Usa Insulation
11.2016 - 11.2017
Quality Assurance Specialist
Mooresville Ice Cream
10.2014 - 11.2016
High School Diploma -
Mooresville Senior High School
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<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br> • Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br> • Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br> <br> <strong>Compensation, Benefits & Payroll:</strong><br> • Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br> • Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br> • Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br> <br> <strong>Policy Development & Compliance:</strong><br> • Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br> • Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br> • Advised leadership on labor law updates and best practices in employee relations.<br> <br> <strong>Talent Acquisition & Onboarding:</strong><br> • Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br> • Managed international hiring, including visa processing, embassy coordination, and relocation support.<br> • Optimized onboarding programs to ensure a smooth transition for new employees.<br> <br> <strong>Employee Relations & Engagement:</strong><br> • Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br> • Maintained accurate records for attendance, leave, and performance management.<br> • Prepared employment contracts and offer letters in compliance with legal and company standards.<br> <br> <strong>Strategic HR Leadership:</strong><br> • Collaborated with senior management to align HR strategies with business goals.<br> • Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br> </p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br> • Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br> • Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br> <br> <strong>Compensation, Benefits & Payroll:</strong><br> • Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br> • Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br> • Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br> <br> <strong>Policy Development & Compliance:</strong><br> • Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br> • Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br> • Advised leadership on labor law updates and best practices in employee relations.<br> <br> <strong>Talent Acquisition & Onboarding:</strong><br> • Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br> • Managed international hiring, including visa processing, embassy coordination, and relocation support.<br> • Optimized onboarding programs to ensure a smooth transition for new employees.<br> <br> <strong>Employee Relations & Engagement:</strong><br> • Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br> • Maintained accurate records for attendance, leave, and performance management.<br> • Prepared employment contracts and offer letters in compliance with legal and company standards.<br> <br> <strong>Strategic HR Leadership:</strong><br> • Collaborated with senior management to align HR strategies with business goals.<br> • Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br> </p> at Saudi Central Bank