Kaneisha Witherspoon
Supervisor Of Sales Coordination
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Supervisor of Sales Schedule Coordination
PinkEnergy
Charlotte, NC
12.2021 - Current
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted sales consultants and customers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Managed efficient teams of up to 9 employees.
- Kept watchful eye on appointment dispatch, optimizing work readiness and aligning supplies with specifications for each job.
Lead Sales Schedule Coordinator
PinkEnergy
Charlotte, NC
01.2018 - 11.2021
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation and assigned personnel.
Solar Development Advisor
PinkEnergy
Mooresville, NC
11.2017 - 01.2018
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled and confirmed appointments and meetings for senior management team.
- Answered phone calls and answered questions from potential customers.
Appointment Scheduler
Usa Insulation
Harrisburg, NC
11.2016 - 11.2017
- Established and maintained client rapport by utilizing quality customer service.
- Assisted office team by making phone calls, copies and appointments.
- Entered daily data in computer systems and documented office activities.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Quality Assurance Specialist
Mooresville Ice Cream
Mooresville, NC
10.2014 - 11.2016
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Monitored product standards and quality-control programs.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
Education
High School Diploma -
Mooresville Senior High School
Mooresville, NC06.2009
Skills
- Hand and Power Tool Operation
- Skilled Maintenance and Repair
- Tool and Equipment Maintenance
- Outside Contractor Oversight
Timeline
Supervisor of Sales Schedule Coordination
PinkEnergy
12.2021 - Current
Lead Sales Schedule Coordinator
PinkEnergy
01.2018 - 11.2021
Solar Development Advisor
PinkEnergy
11.2017 - 01.2018
Appointment Scheduler
Usa Insulation
11.2016 - 11.2017
Quality Assurance Specialist
Mooresville Ice Cream
10.2014 - 11.2016
High School Diploma -
Mooresville Senior High School
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