Kanena Clark
Kosciusko,Ms
Summary
Dedicated and detail-oriented professional with diverse experience in customer service, food service, and warehouse operations. Proven ability to thrive in fast-paced environments, deliver exceptional service, and contribute to team success. Seeking to leverage skills and experience in Criminal Justice.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon Fulfillment Center
06.2023 - Current
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Maintained clean, orderly work environment free of hazards.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Crew Member
McDonald's
05.2020 - 05.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Customer Service Representative
Juicery Shop
05.2021 - 04.2022
- Prepared fresh juices and smoothies by blending ingredients to meet customer specifications and dietary preferences.
- Educated customers about menu items and health benefits of ingredients, promoting upselling and customer engagement.
- Collaborated with team members to achieve daily sales goals and maintain a positive work atmosphere.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Criminal Justice
Jackson State University
Jackson, MS12.2025
Associate of Applied Science - Criminal Justice
Holmes Community College
Goodman, MS12.2023
Leader & Volunteer Involvement
1. Member, Tiger Transfer and Commuters Organization (September 2024-present)
2.Member, W.E.B. Du Bois Honors College (July 2024- present)
3. Member, Jackson State University Transfer Ambassadors (September 2024-present)
Timeline
Warehouse Associate
Amazon Fulfillment Center
06.2023 - Current
Customer Service Representative
Juicery Shop
05.2021 - 04.2022
Crew Member
McDonald's
05.2020 - 05.2023
Bachelor of Science - Criminal Justice
Jackson State University
Associate of Applied Science - Criminal Justice
Holmes Community College
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