Kanesha Lloyd
El Mirage,AZ
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over three years of management performance.
Overview
3
3
years of professional experience
Work History
Area Manager II
Amazon Robotics
03.2024 - Current
- Leads a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Manages daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducts regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducts training sessions to educate employees on best practices and procedures to increase profitability.
- Assess reports to evaluate performance, develop targeted improvements, and implement changes.
Area Manager II
Amazon Logistics
04.2021 - 03.2024
- Supported, mentored, and motivated hourly workforce
- Collaborated with support teams
- Managed safety, quality, productivity, and customer delivery promises
- Partnered with Delivery Service Partners
- Monitored delivery associates while on road
- Mitigate barriers for Delivery Service Partners and Delivery Associates.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Problem Solver
Amazon Fulfillment
07.2021 - 04.2021
- Audited delivery and shipping documents
- Escalated systematic and operational issues
- Product verification.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Defined problems to make decisions and moved forward to support quick resolution.
- Played an instrumental role in resolving high-priority issues that threatened project deadlines or budgets, maintaining client trust and satisfaction.
Education
Master of Business Administration -
Grand Canyon University
Phoenix, AZ05.2023
Bachelor of Business Administration -
LeMoyne-Owen College
Memphis, TN11.2020
Skills
- Teamwork and Communication
- Operations Management
- Critical Thinking
- Problem Solving
- Flexibility
- Staff Management
- Relationship building and management
- Team Development
- Goals and performance
- Cross-Functional Collaboration
Timeline
Area Manager II
Amazon Robotics
03.2024 - Current
Problem Solver
Amazon Fulfillment
07.2021 - 04.2021
Area Manager II
Amazon Logistics
04.2021 - 03.2024
Master of Business Administration -
Grand Canyon University
Bachelor of Business Administration -
LeMoyne-Owen College
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