KANESHA SAMUEL
Charlotte,NC
Summary
Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.
Overview
8
8
years of professional experience
Work History
Back up Office Coordinator for General Surgery
Atrium Healthcare
Charlotte , NC
10.2019 - 02.2021
- Schedule and reschedule follow up and surgery visits
- Weekly team meetings with top general surgeon
- Submitting reimbursements claims
- Getting insurance authorizations for surgery and or testing
- Managed general surgeons calendar to ensure no scheduling errors
Referral Coordinator/Staff Assistant
Atrium Healthcare
Charlotte, NC
10.2018 - 02.2021
- Process all incoming new patient referrals via fax and or workque
- Verify all patient information and insurance
- Input new patients information into the system
- Schedule new patient office visits
- Provided support to the staff assistants, including scheduling appointments and completing worque
Account/Outreach Specialist
Carolinas Healthcare System
Charlotte, NC
06.2016 - 01.2021
- Answer multiple lines for heart failure, liver disease, general surgery, kidney and liver transplant clinic departments
- Schedule new patient and return patient office visits
- Send electronic messages from doctors, patients, medical facilities, pharmacy, and insurance companies to nurses and/or coordinators
- Make sure protocols are updated monthly
- Training all new coworkers
Patient Transporter
Carolinas Healthcare System
Charlotte, NC
04.2013 - 06.2016
- Responsible for transporting patients via wheelchairs/ movable beds
- Provide comfort/encouragement to patients and family members during visits
- Provide excellent customer service at all times.
Education
CPCC
01.2009
Associate of Arts - Business Management
University of Phoenix
Skills
- Team player
- Efficient and reliable
- Compassionate caregiver
- Multitask
- Patient-focused care
- Quick learner
- CPR/First Aid certified
Awards
Teamwork and Commitment: For going ABOVE and BEYOND in all that you do. You display great teamwork and are very valuable to our team, we and truly appreciate you
Timeline
Back up Office Coordinator for General Surgery
Atrium Healthcare
10.2019 - 02.2021
Referral Coordinator/Staff Assistant
Atrium Healthcare
10.2018 - 02.2021
Account/Outreach Specialist
Carolinas Healthcare System
06.2016 - 01.2021
Patient Transporter
Carolinas Healthcare System
04.2013 - 06.2016
Associate of Arts - Business Management
University of Phoenix
CPCC