Kanesia Sherman
Gray,USA
Summary
Dynamic production-focused communications specialist and technical director with over 8 years of experience in live event production, AV systems, and media operations. Demonstrated leadership in audio, video, and lighting coordination, along with expertise in Dante audio networking, equipment maintenance, and team supervision. Committed to delivering high-quality events that meet organizational standards while fostering a collaborative and solutions-oriented environment. Recognized for strong communication skills and the ability to excel under pressure, ensuring seamless execution of complex projects.
Overview
21
21
years of professional experience
3
3
Certification
Work History
Events Technology Logistics Specialist
Georgia College & State University
05.2024 - Current
- Provide event technology support for non-academic programs and events across campus, serving as the main contact for faculty, staff, students, and community partners.
- Manage and maintain event technology equipment, ensuring systems are inventoried, functional, and available for immediate use.
- Collaborate with Information Technology and the Assistant Director of Production Services to ensure complete technology coverage for all campus events.
- Offer technical support in performance venues, operating and maintaining audio, video, projection, and lighting systems.
- Analyze event requirements to plan, schedule, and deliver appropriate technology support for diverse campus events.
- Provide guidance and recommendations on event technology purchases, installations, and upgrades across campus.
- Assist in securing and executing external production contracts and community event partnerships.
Sales Consultant
Farmers Home Furniture
09.2022 - 05.2024
- Developed customer relationships to enhance satisfaction and loyalty.
- Conducted product demonstrations to educate clients on features and benefits.
- Trained new hires on sales techniques and product knowledge.
- Resolved customer inquiries promptly, improving overall experience and retention.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Communications Specialist / Technical Director
Northridge Christian Church
01.2015 - 01.2023
- Led all aspects of weekly service production including audio, video, lighting, and broadcast operations.
- Supervised a team of seven volunteers, managed cues, and trained operators on ETC consoles and Dante-enabled audio systems.
- Produced all media content and oversaw livestream operations to ensure professional, high-quality results.
- Created compelling content for newsletters, social media, and website updates.
- Led training sessions for volunteers on operating equipment for live productions.
- Collaborated with leadership to align messaging with organizational goals and values.
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Took photographs and videos during special events for promotional materials and social media pages.
- Boosted website traffic with search engine optimization techniques, improving overall online presence.
- Coordinated with creative and design teams to produce high-quality visuals for marketing materials.
Night Auditor / Front Desk Agent
Holiday Inn Express
01.2007 - 01.2016
- Managed front desk operations, ensuring smooth guest check-ins and check-outs.
- Reconciled daily financial transactions, maintaining accuracy in cash handling.
- Conducted nightly audits of hotel accounts, verifying data integrity and compliance.
- Addressed guest inquiries and concerns, enhancing overall customer satisfaction.
Missionary Intern
Casas por Cristo
06.2014 - 08.2014
- Assisted in constructing homes, ensuring adherence to safety and quality standards.
- Trained volunteers on project specifications and best practices for home building.
- Led strategic planning sessions to define project goals and align resources effectively.
- Mentored and guided youth members in their spiritual journey through one-on-one discussions and group activities.
- Provided spiritual guidance and support to individuals, fostering personal growth and development.
- Organized and led weekly Bible study sessions, promoting a deeper understanding of faith among participants.
- Led mission teams in prayer and spiritual formation.
Education
Some College (No Degree) - Coursework in Computer Programming
Central Georgia Technical College
Milledgeville, GASome College (No Degree) - Early Childhood Education
Georgia Military College
Milledgeville, GASkills
- Live Event Production (Audio
- Video
- Lighting)
- Dante Level 1 & Level 2 Certified
- Production Leadership & Supervision
- AV Signal Flow & Troubleshooting
- QLab
- Adobe Creative Cloud
- Digital & Analog Console Operation
- ETC Lighting Programming & Show Control
- Equipment Inventory & Preventive Maintenance
- Manlift / Genie Operation
- Staff Training & Mentorship
- Livestreaming & Multi-Camera Direction
- Safety, Quality, and Compliance Standards
- Audio/Visual: Dante networking, digital/analog consoles, QLab, signal routing, ETC lighting consoles
- Software: Adobe Premiere Pro, Photoshop, Illustrator, Planning Center Online
- Systems: Multi-camera livestreaming (YouTube, Vimeo, Facebook), wireless frequency management, basic AV networking
Certification
- Dante Level 1 Certification – Audinate
- Dante Level 2 Certification – Audinate
- Google IT Support Certificate – Coursera (2021)
- Additional Certifications: Technical Support (Proficient), Graphic Design (Proficient), Proofreading (Proficient)
Timeline
Events Technology Logistics Specialist
Georgia College & State University
05.2024 - Current
Sales Consultant
Farmers Home Furniture
09.2022 - 05.2024
Communications Specialist / Technical Director
Northridge Christian Church
01.2015 - 01.2023
Missionary Intern
Casas por Cristo
06.2014 - 08.2014
Night Auditor / Front Desk Agent
Holiday Inn Express
01.2007 - 01.2016
Some College (No Degree) - Early Childhood Education
Georgia Military College
Some College (No Degree) - Coursework in Computer Programming
Central Georgia Technical College