Kang Herr Vann
2317 S. Purdue Ave,CA
Summary
Empathetic care professional with over six years in mental health and care management. Proven ability to foster trust and collaboration among interdisciplinary teams, leading to improved patient outcomes and satisfaction through personalized care plans.
Overview
22
22
years of professional experience
Work History
Care Manager
Exodus Recovery INC
06.2021 - Current
- Coordinated communication between healthcare providers and patients to facilitate seamless care transitions.
- Documented client progress and interactions in electronic health record systems for accurate tracking.
- Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Fostered strong relationships with patients and their families, enhancing trust and compliance with care plans.
- Improved patient satisfaction with empathetic communication and attentive follow-up on care plans.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
Mental Health Worker/Mental Health Care Coordinator
Exodus Recovery INC
12.2015 - 06.2021
- Provided direct support to individuals with mental health challenges, ensuring safety and well-being.
- Trained new staff on best practices for client interaction and crisis intervention techniques.
- Documented client progress in confidential files.
- Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients, leading to improved mental health outcomes.
- Monitored client progress and provided feedback to families and treatment team members.
- Developed and implemented activities to help clients develop social and independent living skills.
- Advocated for patient rights and well-being by addressing concerns with appropriate supervisory staff, ensuring that all patients received quality care.
Cashier
99 Cent Only Store
10.2009 - 01.2015
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted in training new cashiers on procedures and best practices for efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Worked with floor team and managers to meet wide range of customer needs.
Home Base Educator
Fresno County Opportunities Commission
08.2003 - 03.2014
- Developed individualized education plans for diverse learners to enhance academic performance.
- Implemented engaging learning activities that fostered child development and critical thinking skills.
- Collaborated with families to provide resources and support, improving educational outcomes.
- Encouraged parental involvement in their child''s education through open communication channels and regular progress reports.
- Enhanced learning experiences by incorporating hands-on activities and real-world examples into lessons.
- Collaborated with fellow educators to develop interdisciplinary lesson plans, fostering a well-rounded education for students.
- Created and developed lesson plans to meet students' academic needs.
- Monitored student progress and adjusted instruction to meet individual needs.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Created and implemented assessments to measure student progress.
- Led workshops for parents on child development topics, increasing community engagement in education.
Education
Nursing
Reedley College
Reedley, CA10-2024
Child Development
Fresno City College
Fresno, CA09-2003
High School Diploma -
Clovis West High School
Clovis, CA06-1999
Skills
- Care planning
- Case assessments
- Clinical documentation
- Records management
Languages
Hmong
Native or Bilingual
Timeline
Care Manager
Exodus Recovery INC
06.2021 - Current
Mental Health Worker/Mental Health Care Coordinator
Exodus Recovery INC
12.2015 - 06.2021
Cashier
99 Cent Only Store
10.2009 - 01.2015
Home Base Educator
Fresno County Opportunities Commission
08.2003 - 03.2014
Nursing
Reedley College
Child Development
Fresno City College
High School Diploma -
Clovis West High School