Kangla Her
Kansas City,Kansas
Summary
Adept at enhancing team performance and spearheading complex projects to successful completion at On Demand Technologies, I excel in business analysis and team leadership. My experience includes boosting client satisfaction through high-quality deliverables and mentoring junior staff, demonstrating a blend of hard and soft skills crucial for driving results.
Overview
5
5
years of professional experience
Work History
Lead
On Demand Technologies
02.2022 - Current
- Optimized team performance through effective communication, training, and leadership techniques.
- Spearheaded the successful completion of complex projects through effective risk management and mitigation strategies.
- Mentored junior consultants, improving their skills and knowledge through hands-on coaching and guidance.
- Improved client satisfaction by consistently delivering high-quality results within tight deadlines.
- Received customer orders, quoted pricing information, performed consultative selling to customers and recommended company products and services tracks.
Moved to Oklahoma to help my parents with their business
10.2021 - 01.2022
My parents own a legal medical marijuanas farm. Where they plant the strains that are requested by the state of Oklahoma. They were moving to a different farm so i went to go help them set up green house.
Beauty Advisor
Dillards
03.2019 - 09.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Education
No Degree - Dental Assisting
Accelerated Academy
Kansas City, KS07.2024
Skills
- Team Leadership & Development
- Issue Resolution
- Processes and procedures
- Business Analysis
Timeline
Lead
On Demand Technologies
02.2022 - Current
Moved to Oklahoma to help my parents with their business
10.2021 - 01.2022
Beauty Advisor
Dillards
03.2019 - 09.2021
No Degree - Dental Assisting
Accelerated Academy
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