Kangla Her
Kansas City,Kansas
Summary
Adept at enhancing team performance and spearheading complex projects to successful completion at On Demand Technologies, I excel in business analysis and team leadership. My experience includes boosting client satisfaction through high-quality deliverables and mentoring junior staff, demonstrating a blend of hard and soft skills crucial for driving results.
Overview
5
5
years of professional experience
Work History
Lead
On Demand Technologies
Shawnee, KS
02.2022 - Current
- Optimized team performance through effective communication, training, and leadership techniques.
- Spearheaded the successful completion of complex projects through effective risk management and mitigation strategies.
- Mentored junior consultants, improving their skills and knowledge through hands-on coaching and guidance.
- Improved client satisfaction by consistently delivering high-quality results within tight deadlines.
- Received customer orders, quoted pricing information, performed consultative selling to customers and recommended company products and services tracks.
Moved to Oklahoma to help my parents with their business
Tulsa, OK
10.2021 - 01.2022
My parents own a legal medical marijuanas farm. Where they plant the strains that are requested by the state of Oklahoma. They were moving to a different farm so i went to go help them set up green house.
Beauty Advisor
Dillards
Overland Park, KS
03.2019 - 09.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Education
No Degree - Dental Assisting
Accelerated Academy
Kansas City, KS07.2024
Skills
- Team Leadership & Development
- Issue Resolution
- Processes and procedures
- Business Analysis
Timeline
Lead
On Demand Technologies
02.2022 - Current
Moved to Oklahoma to help my parents with their business
10.2021 - 01.2022
Beauty Advisor
Dillards
03.2019 - 09.2021
No Degree - Dental Assisting
Accelerated Academy