Open To Work
KANIKA CHHABRA
Good Samaritan Hospital
California
Work Preference
Desired Job Title
Healthcare Data AnalystBusiness Process AnalystGraduate AssistantBusiness Intelligence AnalystSummary
Analytics professional with 6+ years of experience delivering data-driven solutions across healthcare and higher education organizations. Expertise in healthcare analytics, business intelligence, KPI development, workflow automation, quality improvement, population health reporting, and executive dashboards.
1
Certification
7
Years of experience
Work History
Healthcare Data Analyst
6 Months- Developed automated dashboards and KPI scorecards, replacing manual audits and enabling real-time monitoring of provider productivity, patient outcomes, scheduling utilization, and follow-up compliance.
- Developed diagnosis-driven compliance analytics and exception reporting methodologies to identify patients lacking future appointments, supporting population health initiatives and preventing patients from being lost to follow-up.
- Served as QAPI Analytics Lead, developing quality indicators, compliance scorecards, executive dashboards, and performance measurement frameworks while presenting results to leadership and healthcare stakeholders.
- Managed the Vaccines for Children (VFC) Program by overseeing inventory reconciliation, CAIR and eClinicalWorks data validation, vaccine forecasting, compliance auditing, and cold-chain monitoring, ensuring CDPH compliance and audit readiness.
- Developed chronic no-show and patient non-compliance reporting tools that improved appointment adherence, reduced unused provider time, and supported evidence-based discharge and inactive-patient workflows.
- Authored SOPs, operational policies, and workflow documentation to standardize patient compliance management, quality assurance activities, and clinic operations.
Business Process Analyst
1 Year 3 Months- Designed Power BI data models and DAX measures for workload tracking, communication performance, and engagement trends integrating Registrar, Admissions, and Financial Aid data.
- Administered Jenzabar EX/JICS and financial aid workflows, improving student data accuracy, compliance reporting, and lifecycle operations.
- Automated R2T4 and NSLDS audit processes, ensuring zero discrepancies and improving federal reporting timelines.
- Executed SQL queries to validate and optimize data quality across student information systems.
Graduate Assistant
5 Months- Conducted data extraction and transformation using Python (Pandas, EDA) to prepare datasets for BI visualization.
- Collaborated with Enrollment Management leadership to ensure analytics aligned with recruitment goals, scholarship strategy, and net tuition revenue targets.
Business Intelligence Analyst
3 Years 1 Month- Supported research projects in Economics, Statistics, Finance, and Marketing using SQL and R for statistical analysis.
- Utilized Power Query in Power BI to Pivot and unpivot the data model for data cleansing and data visualization.
- Developed cost-forecasting models that supported leadership decisions on program expansion, student growth, and operational priorities.
Education
MBA - Business Analytics
GPA: 3.9/4
MA - Economics
GPA: 8.8/10
Skills
Business Intelligence & Analytics: Power BI (DAX
Power Query)
Tableau
Python (Pandas)
ETL
Excel (Pivot Tables
VBA
Macros)
SQL
SPSS
Systems & Application: eClinicalWorks (eCW)
EHR/EMR Analytics
CAIR
Jenzabar J1/EX/JICS
PowerFaids
Brightspace Data Hub
CRM Systems
JIRA
Compliance & Quality: QAPI
HIPAA Compliance
VFC Program Administration
CDPH Compliance
Audit Readiness
Data Governance
Policy & Procedure Development
Certification
- Advanced Google Analytics
- Lubin Analytics Bootcamp
- Excel Fundamentals
- Jira Fundamentals Badge
Timeline
Healthcare Data Analyst
Good Samaritan Hospital
12.2025 - Current
Business Process Analyst
Parker University
06.2024 - 09.2025
Graduate Assistant
Pace University
09.2023 - 02.2024
Business Intelligence Analyst
Great Lakes Institute of Management
12.2018 - 01.2022
Panjab University
MA from Economics
Pace University
MBA from Business Analytics