Over 10 years of progressive experience in billing operations, accounting, and financial management with deep knowledge of AP, AR, payroll, general ledger maintenance, and month-end close processes. Skilled in Vendor Management Systems, exception handling, financial reporting, data analysis, and resolving escalated billing and collection issues. Proven leader with expertise in training teams, optimizing workflows, and preparing detailed reports, KPIs, and dashboards for management insight. Advanced proficiency in Excel and Microsoft Office, combined with strong communication, critical thinking, and cross-functional collaboration skills to support business operations and drive process improvements. Adept at liaising with internal departments and external clients to resolve discrepancies, communicate payment terms, and enhance customer satisfaction. Committed to maintaining compliance with financial regulations and internal controls while ensuring accuracy and efficiency. Reliable, detail-oriented, and proactive with a strong work ethic and dedication to continuous learning and professional development.
Managed end-to-end weekly pay/bill cycles with precision and timeliness. Processed and audited timesheets and expenses in Vendor Management Systems, resolving integration exceptions. Generated and delivered accurate customer invoices, ensuring compliance with contractual billing rules. Handled billing adjustments and resolved discrepancies with a client-focused approach. Maintained thorough documentation and enforced SOX/internal controls to ensure financial integrity. Leveraged Excel for data reconciliation, reporting, and issue resolution. Collaborated cross-functionally to support client needs and optimize billing processes.
Processed and updated billing and charges, ensuring timely invoice generation and accurate AR aging analysis. Prepared reconciliations and managed vendor setups for property transitions. Analyzed financial data to support month-end close and forecast accuracy. Addressed escalated payment issues and maintained detailed ownership and liability records. Assisted stakeholders with account inquiries and financial reporting. Collaborated cross-functionally to improve billing processes and deliver actionable insights. Supported special projects while upholding compliance and data integrity.
Handled bank deposits, lockbox reconciliation, ACH drafts, and cash receipt posting using TOPS and Caliber. Researched chargebacks, processed write-offs, and applied monthly maintenance dues. Maintained accurate ownership and liability records, including lien and foreclosure charges. Managed credit collections through calls, emails, and correspondence, issuing credit memos as needed. Assisted property managers and owners with account inquiries and resolved cash receipt issues. Conducted financial data analysis to support month-end closings, forecasting, and reporting. Prioritized accounts to meet management goals and communicated collection statuses.
Operated cash registers and handled transactions while providing personalized customer service to meet sales goals. Maintained product knowledge, managed returns, and ensured compliance with loss prevention policies.
Experienced in managing AP, AR, GL, and Cash Management using Oracle and Tally, including invoice processing and supplier payments. Skilled in data entry, financial analysis with Excel, and supporting Procure-to-Pay and Order-to-Cash processes.
Reviewed and verified AP transactions, generated invoices, and managed financial modules including AR, AP, GL, and Cash Management. Prepared journal entries, month-end reports, and collaborated on financial data analysis and reconciliations.