"Did you know 69% of consumers will first try to resolve an issue on their own, yet less than one-third of companies offer self-service options? You have to wonder, then, about the other two-thirds: What amount of customer service resources are spent on issues the customer could've resolved without help?" I am an Experienced Assistant Manager with a demonstrated history of working in the education management industry. Top- performing Sales Manager with extensive experience in Edtech start-up. I am a strategic-minded individual with a keen sense of competitive intelligence and market analysis. Highly experienced in driving sales initiatives to boost sales to meet objectives. Proven ability to work independently and in a team setting with equal ease. I love working with Leaders that welcomes new ideas and work coherently to improve efficiency in the work I am available to explore new ideas. Reach me at kanikanpl [at] gmail [dot] com