Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager
Kanika Singh

Kanika Singh

Assistant Manager
Gurgaon ,India

Summary

"Did you know 69% of consumers will first try to resolve an issue on their own, yet less than one-third of companies offer self-service options? You have to wonder, then, about the other two-thirds: What amount of customer service resources are spent on issues the customer could've resolved without help?" I am an Experienced Assistant Manager with a demonstrated history of working in the education management industry. Top- performing Sales Manager with extensive experience in Edtech start-up. I am a strategic-minded individual with a keen sense of competitive intelligence and market analysis. Highly experienced in driving sales initiatives to boost sales to meet objectives. Proven ability to work independently and in a team setting with equal ease. I love working with Leaders that welcomes new ideas and work coherently to improve efficiency in the work I am available to explore new ideas. Reach me at kanikanpl [at] gmail [dot] com

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Assistant Manager

Cuemath
, India
04.2022 - Current
  • I am a high-performing and a Consistent top performer in Sales Manager Role, help to meet our customer acquisition and revenue growth targets by keeping Organisation competitive and innovative
  • I was also responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management
  • Worked in India, Europe and ME market,Responsible for Conversion of Leads and Review & Auctioning of daily targets.
  • Achieving growth and hitting sales targets by successfully managing the sales team 4
  • Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence 5
  • Managing recruiting, objectives setting, coaching andperformance monitoring of sales representatives

Business Development Manager

Toppr
, India
11.2020 - 03.2021


  • Research prospective accounts in targetedmarkets, pursue leads and follow through to a successful agreement
  • Coordination with Cross Functional Team (CFT) based on daily activities
  • Plannedmarketing initiatives and leveraged referralnetwork to promote business development
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
  • Delivered a revenue of 20L in the first quarter to become the Top Performer in India Region.
  • Achieved 45% sales conversion ratio in the K-12 segmentof Qualified,Prospect Marketing Campaign.

Academic Consultant

Next Education India Pvt Ltd
Chandigarh, India
08.2019 - 06.2021
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.

Store Manager

NovaLash
, Uttar Pradesh
05.2018 - 04.2019
  • NovaLash manufactures and provides eyelash extension products to salons and beauty professionals around the world
  • Award-winning, long-lasting, pharmaceutical grade adhesives have earned NovaLash its reputation as “the healthiest” professional lash extension system
  • My role is responsible for managing the P&L and driving sales for the store through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.

Center Manager & Facilitator

Gymboree Play & Music
05.2015 - 05.2018
  • Managing Digital Marketing for the Gymboree Brand such as content marketing, social media marketing, social media optimisation, e-mail direct marketing
  • Also non-Internet channels that provide digital media, such as mobile phones (SMS and MMS), callback, and on-hold mobile ring tones
  • Event management for Gymboree at German Embassy, American Embassy .

Education

Master's degree - Economics

Indira Gandhi National Open University
01.2018 - 01.2020

Bachelor of Education - BEd - Mathematics and Science

CHAUDHARY RANBIR SINGH UNIVERSITY
01.2016 - 01.2018

Bachelor's degree - Electronics

Deen Dayal Upadhyaya College
01.2010 - 01.2013

Skills

Data Analysisundefined

Accomplishments

  • Strategic Planning and Alignment
  • Operational Efficiency
  • Customer Needs Assessments
  • Inventory Control Processes
  • Demand Generation
  • Market Research Analysis
  • Cost Control Accomplishments
  • Certificate for participating in Second National Workshop on “Quantum Mechanics: Theory &
  • Application”
  • Participated in Five Day National Workshop: NUMDECS -2011: “Numerical Methods and
  • Differential Equation in Computational Science”
  • Participated in Three Day Joint Academics Lecture Workshop on “Frontier inPhysics”
  • Certificate for NSS and worked with Friends Organisation for physically challenged persons
  • Certificate as a Core team member in organising Annual Cultural Fest “KALRAV’12”
  • Certificate and cash prize for winning group dance competition in Mata Sundri College
  • Certificate as a Coordinator of RAAGA: College Dance Society (2011-12)
  • Certificate as a Solicitor in the College Magazine: Reflections
  • Worked with YAVANIKACollege Dramatics Society and worked on a documentary film
  • Personal Qualities
  • Good analytical and learning ability
  • Possess an urge to adapt myself to changing curriculum and newer concepts
  • Possess Leadership Quality & Motivation Skills.

Timeline

Assistant Manager

Cuemath
04.2022 - Current

Business Development Manager

Toppr
11.2020 - 03.2021

Academic Consultant

Next Education India Pvt Ltd
08.2019 - 06.2021

Store Manager

NovaLash
05.2018 - 04.2019

Master's degree - Economics

Indira Gandhi National Open University
01.2018 - 01.2020

Bachelor of Education - BEd - Mathematics and Science

CHAUDHARY RANBIR SINGH UNIVERSITY
01.2016 - 01.2018

Center Manager & Facilitator

Gymboree Play & Music
05.2015 - 05.2018

Bachelor's degree - Electronics

Deen Dayal Upadhyaya College
01.2010 - 01.2013
Kanika SinghAssistant Manager