KANISE HOOKER
Oxon Hill,USA
Summary
Client-focused professional with a background in banking and documentation. Starting Paralegal Studies in August 2025, eager to bring precision, compliance, and support to legal teams.
Overview
16
16
years of professional experience
Work History
Catering Business Owner
KrazyFood LLC
Oxon Hill, MD
11.2020 - Current
- - Managed all aspects of catering operations, including client bookings, budgeting, and event execution for 200+ private events.
- - Supervised and trained a small team to ensure high-quality service and timely delivery.
- - Increased bookings by 30% through targeted marketing and repeat client retention.
Member Service Representative
Andrews Federal Credit Union
Suitland, MD
06.2019 - 11.2023
- - Opened and maintained 100+ member accounts monthly, ensuring accuracy and regulatory compliance.
- - Guided members through 10-15 loan applications per week.
- - Resolved 40-50 member inquiries daily with a focus on first-contact resolution.
- - Used Episys, L360, and MeridianLink for data and transaction processing.
Assistant Store Manager
Dollar Tree
Temple Hills, MD
01.2017 - 06.2019
- - Managed store operations, including cash handling, inventory, and employee supervision.
- - Trained team members and ensured compliance with corporate and operational standards.
Customer Service Representative
PNC Bank
Alexandria, VA
01.2014 - 08.2016
- - Processed daily financial transactions with 100% drawer accuracy.
- - Promoted banking products and resolved client account inquiries.
Front Desk & Equipment Specialist
AMF Bowling Center
Annandale, VA
07.2009 - 09.2013
- - Managed check-ins, reservations, and payments.
- - Maintained and repaired equipment for safe operation.
Education
Paralegal Studies
Prince George's Community College
Largo, MDBusiness Office Technology Certification
Keystone Job Corp
Drums, PA05.2008
Skills
- Document Management
- Regulatory Compliance
- Client Intake Support
- Confidential Information Handling
- Financial Transactions
- Data Entry
- Time Management
- Microsoft Office
- Customer Service
- Remote Communication
- Attention to Detail
Timeline
Catering Business Owner
KrazyFood LLC
11.2020 - Current
Member Service Representative
Andrews Federal Credit Union
06.2019 - 11.2023
Assistant Store Manager
Dollar Tree
01.2017 - 06.2019
Customer Service Representative
PNC Bank
01.2014 - 08.2016
Front Desk & Equipment Specialist
AMF Bowling Center
07.2009 - 09.2013
Business Office Technology Certification
Keystone Job Corp
Paralegal Studies
Prince George's Community College