Summary
Overview
Work History
Education
Skills
Timeline
Generic

KANISE HOOKER

Oxon Hill,USA

Summary

Client-focused professional with a background in banking and documentation. Starting Paralegal Studies in August 2025, eager to bring precision, compliance, and support to legal teams.

Overview

16
16
years of professional experience

Work History

Catering Business Owner

KrazyFood LLC
11.2020 - Current
  • - Managed all aspects of catering operations, including client bookings, budgeting, and event execution for 200+ private events.
  • - Supervised and trained a small team to ensure high-quality service and timely delivery.
  • - Increased bookings by 30% through targeted marketing and repeat client retention.

Member Service Representative

Andrews Federal Credit Union
06.2019 - 11.2023
  • - Opened and maintained 100+ member accounts monthly, ensuring accuracy and regulatory compliance.
  • - Guided members through 10-15 loan applications per week.
  • - Resolved 40-50 member inquiries daily with a focus on first-contact resolution.
  • - Used Episys, L360, and MeridianLink for data and transaction processing.

Assistant Store Manager

Dollar Tree
01.2017 - 06.2019
  • - Managed store operations, including cash handling, inventory, and employee supervision.
  • - Trained team members and ensured compliance with corporate and operational standards.

Customer Service Representative

PNC Bank
01.2014 - 08.2016
  • - Processed daily financial transactions with 100% drawer accuracy.
  • - Promoted banking products and resolved client account inquiries.

Front Desk & Equipment Specialist

AMF Bowling Center
07.2009 - 09.2013
  • - Managed check-ins, reservations, and payments.
  • - Maintained and repaired equipment for safe operation.

Education

Paralegal Studies

Prince George's Community College
Largo, MD

Business Office Technology Certification

Keystone Job Corp
Drums, PA
05.2008

Skills

  • Document Management
  • Regulatory Compliance
  • Client Intake Support
  • Confidential Information Handling
  • Financial Transactions
  • Data Entry
  • Time Management
  • Microsoft Office
  • Customer Service
  • Remote Communication
  • Attention to Detail

Timeline

Catering Business Owner

KrazyFood LLC
11.2020 - Current

Member Service Representative

Andrews Federal Credit Union
06.2019 - 11.2023

Assistant Store Manager

Dollar Tree
01.2017 - 06.2019

Customer Service Representative

PNC Bank
01.2014 - 08.2016

Front Desk & Equipment Specialist

AMF Bowling Center
07.2009 - 09.2013

Business Office Technology Certification

Keystone Job Corp

Paralegal Studies

Prince George's Community College

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