Kanisha Seals

• Establish and enforce rules of behavior for children in their classrooms
• Provide basic needs for children
• Provide tools and resources for children to use and explore during learning and play activities
• Adapt teaching methods and materials to meet the interests and learning styles of children
• Develop and maintain positive relationships with children and parents
• Manage classroom activities including lessons, play, breaks and meals
• Ability to develop activities that are fun and educational for young children
• Ability to instruct young children in rules of conduct and learning new tasks
• Ability to select the appropriate teaching and adapt to children’s learning style
• Ability to effectively communicate with children and parents
• Proficient active listening skills to understand and adapt to the various needs of children and parents
• Patience and compassion suitable for working with young children

• Manage the Program Manager's calendar
• Process payments for vendors and suppliers
• Attend staff meetings and take minutes
• Respond to emails and answer phone calls
• Maintain calendars and send out appointment reminders
• Type letters and reports as required.

Supports the patient and provider throughout the patient visit. Ensures the patient and provider are prepared for the visit.
Respond to inquiries, assist in enrollment processes, and resolve potential client issues.
Handle clients' complaints, questions and inquiries concerning billing, products, equipment, claims, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call.
Ensures the patient’s questions are answered prior to leaving; prepares room for the next appointment.
Provides excellent patient service through effective communication both over the phone and in person.
Conducting regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes.
Completes appropriate documentation including patient registration if necessary.
Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Escalates unresolved and pending customer grievances.
Decisions are limited to defined parameters around work expectations, quality
standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

• Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Incorporated multiple types of teaching strategies into classroom.
• Planned and implemented integrated lessons to meet national standards.
• Graded and evaluated student assignments, papers and course work.
• Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
• Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
• Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
• Attended and facilitated IEP meetings for students and families.

Evaluating students progress and providing ongoing guidance for improvement to both students and
their parents.
Fostering teamwork.
Eureka Math.
Planning and delivering lessons to students in classes ranges from all girls, to all boys, to a mixture of both.
Establish and enforce rules and procedures with help to maintain order in the classroom.
Create, administer, and grade tests to evaluate student progress.

Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.

Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Incorporated multiple types of teaching strategies into classroom.

Planned and implemented integrated lessons to meet national standards.

Graded and evaluated student assignments, papers and course work.

Supervised learning groups of students in classroom stations.

Held conferences with parents to address questions, discuss academic progress and encourage learning goals.

Evaluated and revised lesson plans and course content to achieve student-centered learning.

Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.

• Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
• Trained new staff on correct procedures, compliance requirements and performance strategies.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Managed front desk maintenance of client records and lab data.
• Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
• Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.
• Handled tasks and responsibilities for front office employees during periods of understaffing.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Resolved guest complaints by addressing issues with rooms promptly.
• Created lasting relationships with guests that built loyalty and drove hotel revenue.
• Kept accounts in balance and ran daily reports to verify totals.
• Ran reports detailing daily guest numbers, accounting expenses and income and room service usage.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Checked guests in out of hotel, made reservations and processed payments.
• Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
• Increased customer service ratings through personable service.
• Collected room deposits, fees and payments.
• Collaborated with team members to handle guest requirements from check-in through check-out.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
• Provided responses to guest reviews on TripAdvisor, Booking.com and other websites within 48 hours.
• Processed arrivals and departures for hotel guests, handling approximately 50 guests per shift.
• Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
• Entered customer data into room system and updated information whenever patrons changed rooms.
• Updated customer accounts with add-on room charges, minibar use and room service bills.
• Attended staff meetings and brought issues to attention of upper management.
• Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
• Followed company security and check-in policies and procedures and reported suspicious activity to.