Kanisha Shaw
Wichita,KS
Summary
Hardworking and professional individual with strong organizational skills eager to secure entry-level CNC machinist position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Daycare Owner/Operator
Rising Stars Childcare
Wichita, KS
06.2011 - Current
- Maintained accurate accounting of tuition and operating reports.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Stayed current on state codes and regulations to maintain compliant program operations Kansas.
Customer Service Representative
AT&T
Wichita, KS
05.1999 - 03.2011
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls, with minimal wait times.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Recommended products to customers, thoroughly explaining details.
Material Handler
Boeing Aircraft Company
Wichita, KS
09.1997 - 01.1999
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Attended hot list meetings to ensure parts were moved among appropriate shops to ensure parts were worked and moved quickly.
Education
CNC Operator Certification - Computer Numerically Controlled (CNC) Machinist Technology
Wichita Area Technical College
Wichita, KS12.2017
High School Diploma -
Wichita North High
Wichita, KS05.1997
Skills
- Maintenance and Repair
- Interpersonal Communication
- Problem-Solving
- Excellent Communication
- Multitasking Abilities
- First Aid/CPR
- Clerical Support
- Dependable and Responsible
- Teamwork and Collaboration
- Flexible and Adaptable
- Written Communication
- Data Entry
- Self-Motivated
Timeline
Daycare Owner/Operator
Rising Stars Childcare
06.2011 - Current
Customer Service Representative
AT&T
05.1999 - 03.2011
Material Handler
Boeing Aircraft Company
09.1997 - 01.1999
CNC Operator Certification - Computer Numerically Controlled (CNC) Machinist Technology
Wichita Area Technical College
High School Diploma -
Wichita North High
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