Kanisha Webb
Douglasville,GA
Summary
A motivated results driven professional with comprehensive healthcare experience and A drive for knowledge and growth. My teamwork,proven leadership and interpersonal skills able me to achieve company goals and expectations.
Overview
19
19
years of professional experience
Work History
Dining Room Care Manager
Sunrise Senior Living
06.2015 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assisted with Team member training in dining room.
- Maintained cleanliness of dining room per checklist.
- Assisted with special events(set-up/clean up).
- Implemented table top inventories maintenance and proper dining room set up.
- Provided dining table services to residents in formal dining room.
- Obtained meal orders for residents based on their diets.
- Demonstrated good judgement,problem solving and decision making skills.
Assisted Living Coordinator
Sunrise Senior Living
06.2011 - 04.2015
- Ensured compliance with federal, state, and local regulations pertaining to assisted living facilities while maintaining a focus on resident-centered care approaches at all times.
- Maintained detailed records of resident information, including medical history, personal preferences, and special needs for better service delivery.
- Established effective communication channels among team members for efficient coordination of daily tasks.
- Managed 25 employees caring for 60 residents.
- Evaluated team performance and care quality.
- Championed quality care initiatives through regular staff meetings, ongoing professional development opportunities, and sharing best practices with team members.
- Improved resident satisfaction by implementing personalized care plans and addressing individual needs.
- Conducted admissions,transfers and manage care bust not limited to reviewing resident's records,administering medications and formulating care plans as necessary.
- Attended regular community meetings(daily Stand-up,Qapi,Town Hall and IDT)
- Ensured timely documentation of resident participation and progress, providing valuable insights for optimizing care strategies and monthly meetings with family members.
CNA-Lead Care Manager
Sunrise Senior Living
04.2006 - 02.2011
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assigned work duties to each Care Manager to follow daily.
- Did crossover meeting with team members at the beginning and end of shift to ensure any changes with residents were discussed.
Education
High School Diploma -
Willam Penn Senior High School
York, PA06-1995
Skills
- Care planning
- Interpersonal Expertise
- Patient care
- Quality control standards
- Vital signs monitoring
- Electronic Health Records(POC)
- MedTech using PCC
- Dementia training: Alzheimer's Unit
- Proper medical record keeping of controlled substances
- Ability to prioritize work flow
- ServSafe
- Leadership/Management abilities
Timeline
Dining Room Care Manager
Sunrise Senior Living
06.2015 - Current
Assisted Living Coordinator
Sunrise Senior Living
06.2011 - 04.2015
CNA-Lead Care Manager
Sunrise Senior Living
04.2006 - 02.2011
High School Diploma -
Willam Penn Senior High School
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