Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Timeline
Generic

Kanishak Grover

Sarnia,Canada

Summary

To obtain a position in a dynamic and customer-focused environment where I can contribute my strong work ethic, communication skills, and commitment to delivering excellent service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Associate

The Lalit Hotel
New Delhi, India
03.2020 - 07.2024
  • Welcomed and checked in guests with a warm, professional demeanor, ensuring a smooth arrival experience
  • Managed bookings and cancellations using hotel reservation software, maintaining accuracy and efficiency
  • Responded promptly to guest inquiries in person, over the phone, and via email regarding reservations, room availability, and hotel services
  • Coordinated with housekeeping and maintenance teams to ensure rooms were ready, clean, and met guest expectations before check-in
  • Resolved complaints and service issues calmly and professionally, ensuring prompt follow-up and recovery to maintain guest loyalty

Physiotherapy Assistant

Homeopathic Care and Research Center
New Delhi, India
01.2019 - 02.2020
  • Assisted in developing and implementing personalized rehabilitation programs under the direction of Physiotherapists
  • Set up and monitored TENS units and guided clients through therapeutic exercises for pain management and recovery
  • Supported behavioral and physical rehabilitation by tracking progress and adjusting activities for safety and effectiveness
  • Conducted mobility training and assisted with assistive devices, promoting independence in ADLs

Education

Diploma - Interprofessional Practice- Gerontology

Lambton College
Sarnia, Ontario
01.2026

Bachelor - Physiotherapy

Amity University
Uttar Pradesh, India
03.2024

Skills

  • Guest Relationship Management
  • Concierge Services & Local Area Knowledge
  • Reservation Handling & Booking Systems
  • Verbal & Written Communication
  • Time Management & Attention to Detail
  • Guest reception
  • Concierge service
  • Cultural sensitivity

Certification

  • Smart Serve Ontario
  • G Driver’s License with a reliable personal vehicle

Availability

Available full-time, including weekends and night shifts.

References

Available upon request.

Timeline

Front Desk Associate

The Lalit Hotel
03.2020 - 07.2024

Physiotherapy Assistant

Homeopathic Care and Research Center
01.2019 - 02.2020

Diploma - Interprofessional Practice- Gerontology

Lambton College

Bachelor - Physiotherapy

Amity University

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