KANISHKA KAKARLAPUDI

Define project scope, goals, and deliverables that support business objectives in collaboration with senior management and
stakeholders. Write, modify, and debug software for client applications. Use source debuggers and visual development
environments. Test and document software for client applications. Provide technical leadership and support to software
development teams. Direct the design and development of software solutions. Coordinate between the development team
and other departments, ensuring that all teams are in sync with the project requirements and deadlines.

Manage a diverse team of 17 members across the US and India, monitoring the project's burn rate and communicating
weekly updates to the client to maintain transparency and manage expectations. Lead discovery sessions to analyze
existing operational workflows and define requirements for future enhancements, ensuring alignment with strategic
objectives. Document and design comprehensive project frameworks, including Epics, User Stories, and Sub-tasks based
on Statements of Work to define project scope. Establish and maintain effective communication channels with both the
client and internal teams, ensuring regular updates on project progress, discussion of blockers, and identification of
potential risks.
● Successfully translated and obtained approval for over 100 User Stories, managing the integration into JIRA.
● Developed detailed project plans for a $580K budget, outlining the progression from discovery through delivery,
including sprint planning and resource allocation.
● Orchestrated bi-weekly progress demonstrations for a 7-member executive team, facilitating faster decision-
making and enhancing project efficiency by 15% through strategic initiative approvals and sprint cycle
adjustments.
● Produced and shared over 30 detailed weekly status reports with the business team, tracking project milestones
against the budget and schedule to ensure consistent project alignment and stakeholder engagement.

Coordinated with both internal and client-side data specialists to successfully migrate over 20,000 records into Salesforce,
enhancing data accessibility and integrity. Monitored and reported the projects financial status by tracking the weekly
burn rate, comparing it against the Statement of Work (SOW), and updating the client on accomplishments, open
questions, and blockers on a weekly basis.
● Managed the importation of approximately 40 user stories into Quest JIRA accounts, utilizing the platform for
document storage including project plans, staffing plans, and technical documents.
● Implemented an effective resource allocation strategy for two development teams, boosting product delivery
velocity by 25% and reducing backlog by 30%.
● Led comprehensive demo sessions with the client team to showcase enhanced UI/UX features, which resulted in
a 15% increase in user retention and a 10% improvement in overall customer satisfaction.

Collaborated with Business and Marketing teams to gather and analyze requirements for enhancements to the quoting
process, aiding in the development of targeted solution drafts. Conducted and shared results from smoke tests in UAT to
assess readiness for Go-Live, ensuring seamless transitions and high-quality releases.
● Authored a detailed solution design document and produced a demo video to demonstrate new features,
significantly increasing user engagement by 25% and boosting conversion rates by 20%.
● Managed the completion of deployment checklists following migrations to User Acceptance Testing (UAT),
facilitating the successful launch of over 20 product updates.
● Biweekly, on alternate Wednesdays, provided comprehensive reports detailing project achievements, upcoming
steps, and any unresolved issues or blockers, maintaining transparency and enabling timely resolutions.

Coordinated effectively between development teams in the U.S. and QA teams in India to maintain stringent adherence to
project timelines and quality standards. Regularly updated internal systems with resource allocations and conducted Level
10 (L10) meetings to track team accomplishments, define short and long-term objectives, and set actionable goals ("rocks")
for future review and evaluation.
● Managed the preparation and distribution of detailed monthly progress reports that included a budget breakdown,
financial metrics, and project advancements, with total project costs amounting to $260K.
o The transparency enabled stakeholders to monitor project performance closely and make informed
decisions to optimize resource allocation and outcomes.
● Collaborated with the Project Management Office (PMO) to implement an Earned Value Analysis (EVA) tracking
system, which improved project profitability by 15% and enhanced the accuracy of performance measurements.

Led a remote development team of two engineers based in India, effectively prioritizing user stories and managing
deployments to production. Developed and disseminated a detailed solution design document, which facilitated JIRA
planning and streamlined over 30 user stories, enhancing project cohesiveness and ensuring stakeholder satisfaction.
● Directly contributed to optimizing the shipping process for over 10,000 users, achieving a 40% increase in on-time
deliveries.
● Designed and proposed solutions for cart management, Stripe integration, and promotional functionality, which
supported the completion of over 35,000 purchases.
● Established a comprehensive reporting system that provided updates on ongoing project status, backlog, and
time allocation, fostering transparency with clients and facilitating the generation of approximately $80,000 in
billable revenue per month under the Microsoft contract.
● Oversaw the monthly invoicing cycle and collaborated with the Project Management Office (PMO) to monitor
Earned Value Analysis (EVA) statistics, ensuring the project complied to a $360,000 target margin across two
critical phases.

Orchestrated resource allocation and workload distribution for a team of six spanning the US and India, ensuring optimal
team efficiency and effectively managing the integration of additional resources to meet evolving project requirements.
Led a series of eight detailed sprint demos, presenting project updates to Business and Marketing teams to obtain crucial
feedback and approvals for proceeding to User Acceptance Testing. Monitored budget performance and project
milestones, adeptly forecasting delays and communicating potential impacts through detailed weekly reports, ensuring
stakeholder awareness and proactive management of expectations.
● Facilitated daily synchronization meetings to review project progress, troubleshoot challenges, and refine action
items within JIRA, significantly enhancing issue resolution and expediting project milestones by 20%.
● Implemented a structured feedback mechanism and held bi-weekly strategic meetings to assess team
performance and plan for future quarters, resulting in a 15% improvement in overall project completion rates.

Led daily stand-up meetings to review project progress, resolve obstacles, and update project tracking in JIRA, facilitating
effective team coordination and communication. Conducted demonstrations after each sprint to secure timely feedback
and approvals from Business and Marketing teams, ensuring deliverables met all project requirements and stakeholder
expectations.
● Developed a strategic staffing plan for an 8-member team in accordance with the Statement of Work (SOW),
aligning developer and QA resources to maximize efficiency. Matched user stories to team members based on
their skills and availability to optimize productivity.
● Successfully managed 9 development sprint cycles, culminating in timely User Acceptance Testing (UAT)
approvals.
● Organized UAT kick-off meetings to outline testing plans and distributed approved test cases to stakeholders,
allowing for early identification of potential risks and ensuring comprehensive stakeholder readiness for final
approvals.

Managed a team of 4 developers in creating dynamic Lightning components such as Image Tiler and Carousel for
community pages, enabling content administrators to easily configure data across all supported countries without needing
to access the community builder directly. Coordinated with a development team of 3 to integrate knowledge articles into
the communities and develop components for 'Trending' and 'Featured' articles, which prominently displayed product-
related content on specific community pages. Oversaw the management of site.com assets and led the migration process
to deploy community pages to various instances, ensuring seamless transitions and maintaining platform integrity.
● Spearheaded the global launch of the Sage Customer Community and Sage Partner Community, reaching over 1
million users across 6 countries in 4 different languages, enhancing user engagement and support capabilities.

Efficiently coordinated a bi-continental team of 6, utilizing the Tempo tool for precise resource tracking and allocation,
ensuring optimal productivity across time zones. Facilitated daily synchronization meetings to monitor progress, address
project challenges, and maintain updates in JIRA, ensuring all project activities were aligned and on track. Managed
budget oversight and milestone tracking diligently, proactively identifying potential delays to ensure readiness for UAT and
adherence to the project timeline.
● Designed a robust data model using the B2B commerce package supplemented by custom objects to meet
specific business requirements outlined in over 75 user stories, incorporating Figma designs as necessary.
● Conducted sprint showcase sessions to secure approvals from Business and Marketing teams, effectively
minimizing discrepancies and enhancing project delivery accuracy, which contributed to a 15% improvement in
on-time project completions and increased stakeholder satisfaction.
● Spearheaded the implementation of a comprehensive UAT plan, led kickoff meetings to establish clear entry and
exit criteria.

Created detailed technical documentation and configuration guides, including a deployment checklist with step-by-step
instructions and visuals, to support consistent implementations and migrations across various environments. Engineered
and deployed a robust B2B commerce object model on the YPO website, streamlining the e-store functionality to support
user-driven transactions and facilitated the annual renewal process for more than 20,000 users.
● Led the evaluation and strategic redesign of operational workflows, translating over 50 user stories to meet
defined business objectives, which enhanced the scalability of projects and led to a 20% increase in their success
rates.
● Played a pivotal role in every phase of the software development lifecycle, from initial discovery and analysis
through to the deployment and ongoing support, ensuring comprehensive coverage and high-quality software
solutions.
● Developed custom Lightning Web Components (LWC) to optimize cart management functions, allowing over
20,000 users to manage their add-ons effectively during the renewal process.
● Integrated a Cybersource payment solution to enhance transaction capabilities, enabling secure and efficient
credit card and saved payment processing for over 20,000 users during the renewal activities.
● Improved data management processes using Salesforce Data Loader, updating and importing data for over 50,000
end-users, thereby enhancing the access to historical order, invoice, and payment information and increasing
customer satisfaction by 40%.

Developed and documented a suite of 60 user stories and epics, integrating detailed business requirements to outline a
strategic roadmap for project execution, significantly enhancing stakeholder alignment and project clarity. Spearheaded
the installation and configuration of the B2B Commerce package in a developer sandbox, crafting a foundational data
model that facilitated the successful implementation of the envisioned solution.
● Played a crucial role in the initial setup phase, establishing configurations and initiating the creation of essential
Lightning components, setting the stage for advanced development activities.
● Directed a skilled three-person development team, effectively allocating tasks according to individual expertise
and project demands, which boosted project delivery efficiency by 15%.
● Managed the import and refinement of over 50,000 account entries into Salesforce, utilizing advanced data loader
tools to improve data quality and accelerate the overall migration process by 50%.

Created a variety of DocuSign templates tailored to different customer segments, streamlining the documentation process
and improving user experience. Customized the CSS of Lightning components according to specific design blueprints,
ensuring that sales representatives could adapt interfaces to meet diverse customer needs effectively.
● Implemented an onboarding process for Vantiv customers using Salesforce's Web-to-Lead functionality,
successfully capturing an average of 200 leads per month.
● Designed and developed custom Lightning components—such as Merchant, Contract, and e-Bill—within a
Contract Wizard, enabling the configuration of data and seamless transmission of over 20,000 account details to
downstream systems.
● Integrated DocuSign with Salesforce to facilitate electronic signatures, significantly enhancing contract renewal
processes for more than 20 banking organizations and 50,000+ users.

Developed reusable Lightning Components utilizing the Salesforce Lightning Design System (SLDS) framework, including
elements like Spinners, Error Messages, and Modal Boxes, to provide a seamless and guided user experience for end-
users. Demonstrated a robust understanding of SOAP/REST protocols and expertise in developing AJAX-driven
applications, significantly improving application responsiveness and user satisfaction.
● Seamlessly integrated custom Lightning Components into Visualforce pages to provide administrators with a
comprehensive 360-degree view of end-user details, enhancing support for over 10,000 users monthly.
● Engineered and implemented Apex classes to extend the functionality of interactive buttons and facilitated
communication from JavaScript to Apex controllers, enabling users to efficiently download documents with over 1
million downloads achieved.
● Advanced web service integrations and XML parsing techniques being employed to map XML strings into object
entities, dynamically displaying currency information based on the geographic location for more than 30,000
accounts.