Kanishka Pamir
Refugee Medical Assistance Coordinator
San Antonio,TX
Summary
Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled in developing and maintaining documentation systems, managing calendars, and preparing reports. Possesses extensive knowledge of project management principles, business processes, and customer service best practices. A seasoned coordinator with a strong focus on team collaboration and achieving results. Demonstrates exceptional skills in project management, communication, and problem-solving. Renowned for adaptability to changing needs and reliability in delivering outcomes. Ready to make a significant impact in a dynamic environment.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Refugee Medical Assistance Coordinator
Catholic Charities of Archdiocese of San Antonio
07.2023 - Current
- Coordinate refugee medical aid, serving 2000+ clients with precise scheduling and RMA distribution
- Enhance data accuracy and efficiency through e-RED system training and implementation
- Cultivate healthcare partnerships, expanding insurance networks and ensuring HIPAA compliance
- Develop culturally sensitive materials, improving refugee healthcare understanding and integration
- Lead cross-functional teams, optimizing specialty care access and maintaining detailed documentation
- Pioneered e-RED system integration for medical documentation, resulting in enhanced data accuracy and faster case processing for refugee healthcare
- Build strategic partnerships with healthcare providers to expand insurance acceptance networks and establish efficient referral pathways
- Analyze healthcare access patterns to develop targeted solutions, improving refugee medical assistance program effectiveness
- Create culturally-adapted healthcare materials that bridge communication gaps and enhance refugee understanding of medical systems
- Streamlined medical scheduling system for 2000+ refugee clients, implementing e-RED documentation protocols to enhance case processing efficiency
- Fostered strategic healthcare partnerships to expand medical networks while maintaining strict HIPAA compliance and provider relationship management
Lead Caseworker
Catholic Charities of Archdiocese of San Antonio
03.2020 - 05.2022
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
- Provided crisis intervention and case management services to child, family and legal guardians.
- Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments.
- Advocated for client rights and represented client interests at administrative hearings.
- Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
Administrative Assistant
United States Agency for International Development
10.2009 - 12.2019
- Guided SIV, immigrant, and foster families through complex adoption and reunification processes, providing crucial support and resources facilitated complex immigration and adoption processes for SIV and foster families, providing vital guidance and resource coordination
- Analyzed and optimized benefits application workflows, reducing processing bottlenecks while maintaining strict compliance with regulatory requirements
- Developed comprehensive documentation protocols for case management, ensuring seamless information flow and regulatory adherence
- Championed culturally sensitive support services for immigrant and refugee families, facilitating successful community integration
- Designed and implemented a streamlined case management system for immigrant families, enhancing service delivery and reducing documentation processing time
- Spearheaded process optimization initiatives in benefits administration, resulting in a substantial reduction of application processing timelines
- Maintained meticulous case documentation while managing complex immigration procedures, ensuring compliance with federal regulations
- Orchestrated cross-functional partnerships to deliver holistic support services, improving client outcomes through integrated care approaches
- Led multi-stakeholder coordination for refugee family integration, establishing comprehensive support networks and streamlining access to vital community resources
- Implemented data-driven case management protocols, enhancing documentation accuracy while maintaining strict compliance with federal immigration regulations
- Streamlined immigration procedures for SIV and foster families, creating efficient case management protocols that enhanced service delivery while maintaining regulatory compliance
- Coordinated WEBTA timekeeping for 450+ staff, ensuring precise payroll and documentation
- Enhanced document management, cutting processing time and boosting data access
- Handled financial records and payroll with perfect accuracy, maintaining confidentiality
- Optimized workflows, leading to significant operational efficiency improvements
- Managed travel and petty cash, supporting daily operations with $10,000 and 3,000 AFG
- Administered petty cash operations exceeding USD 10,000 and AFG 3,000, ensuring precise financial tracking and operational continuity for daily activities
- Streamlined cross-departmental document management systems, reducing processing time while maintaining data integrity and accessibility standards
- Developed and implemented process reengineering solutions, creating sustainable workflow efficiency and resource utilization improvements
- Do the Office logistic coordination
- Coordinated international travel arrangements for senior staff while managing confidential records and maintaining perfect accuracy in transaction reconciliation
- Send out and update the Internal Office policy and regulations promptly
- Engineered process improvements across departments, delivering sustainable operational efficiencies and optimized resource allocation
- Coordinated cross-functional administrative support, facilitating seamless workflow integration and departmental communication
Publication Assistant
Support Cheechi
12.2005 - 06.2009
- Enhanced publication quality by proofreading, editing, and formatting content according to style guidelines.
- Collaborated with designers to create visually appealing layouts that complemented written content and engaged readers.
- Improved cross-functional collaboration between departments like design teams and marketing departments for seamless execution.
- Contributed to overall business growth by identifying potential areas of expansion within the industry landscape.
- Expedited manuscript processing time by creating a clear submission checklist for authors.
- Input data into spreadsheets and databases.
Administrative Assistant/Procurement Assistant
UNODC, United Nations Office Of Drug Control
07.2004 - 08.2005
- Strategic partnerships with educational institutions and government agencies, expanding publication reach and market presence
- Orchestrated comprehensive distribution strategy overhaul, implementing efficiency measures that improved delivery performance
- Developed and maintained comprehensive legal document management systems, streamlining workflow and reducing processing time for critical publications
- Update the Afghanistan Judicial system reprint the Afghanistan Official Gazette
- Built and nurtured relationships with legal experts and educational institutions, strengthening content quality and expanding institutional reach
- Implemented novel tracking mechanisms for publication workflow, optimizing resource allocation and enhancing operational efficiency
- Conducted thorough analysis of distribution patterns, identifying bottlenecks and implementing solutions for improved delivery performance
- Revolutionized workflow efficiency through the implementation of new tracking mechanisms, leading to measurable improvements in resource allocation
- Managed comprehensive legal text editing processes, ensuring consistent accuracy while meeting critical deadlines for the Afghanistan Official Gazette
- Managed editing processes for Afghanistan Official Gazette, ensuring accuracy while meeting critical publication deadlines
- Enhanced filing systems, reducing document publication time and boosting team efficiency
- Improved vendor evaluation, speeding up procurement cycles and decision accuracy
- Supported cross-functional teams, fostering collaboration in procurement operations
- Managed documentation, ensuring compliance and reducing processing delays
- Coordinated global teams, standardizing document practices and improving information flow
- RFP and RFQ processing promptly
- Direct communication with the UNDP procurement team
- Redesigned vendor evaluation frameworks to accelerate procurement cycles, leading to more efficient contract processing and improved selection outcomes
- Established comprehensive documentation protocols for procurement operations, enhancing accessibility while ensuring regulatory compliance
- Modernized filing systems for critical procurement documents, streamlining operational workflows and reducing publication timelines
- Facilitated seamless communication between global procurement teams, harmonizing document standards across multiple regions
- Instituted systematic vendor assessment frameworks, optimizing contract processing timelines while maintaining quality standards
- Developed and executed vendor assessment protocols, strengthening supplier relationships and improving procurement decision quality
Program Assistant
UNDP/CCAFG, Constitution Commission of Afghanistan
08.2003 - 06.2004
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Prepared clearly written and formatted documents and reports.
- Enhanced team productivity by organizing efficient filing systems and workflow procedures.
- Negotiated with vendors to secure cost-effective services for program events, maximizing budget efficiency.
Education
Bachelor of Management -
Mashal University
01.2009 - 01.2013
Diploma in Business Administration - undefined
Kardan University
Baccalaureate Degree - undefined
Ghazi High School
Skills
Project Oversight
Personal Information
Age: 48
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 2 staff members.
- Achieved 2000 by completing 1999 with accuracy and efficiency.
Timeline
Refugee Medical Assistance Coordinator
Catholic Charities of Archdiocese of San Antonio
07.2023 - Current
Lead Caseworker
Catholic Charities of Archdiocese of San Antonio
03.2020 - 05.2022
Administrative Assistant
United States Agency for International Development
10.2009 - 12.2019
Bachelor of Management -
Mashal University
01.2009 - 01.2013
Publication Assistant
Support Cheechi
12.2005 - 06.2009
Administrative Assistant/Procurement Assistant
UNODC, United Nations Office Of Drug Control
07.2004 - 08.2005
Program Assistant
UNDP/CCAFG, Constitution Commission of Afghanistan
08.2003 - 06.2004
Diploma in Business Administration - undefined
Kardan University
Baccalaureate Degree - undefined
Ghazi High School
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