Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Caseworker
Department of Human Resource, Alabama State
Columbiana
01.2025 - Current
Identified protection needs for disabled adults and children through structured information collection.
Identified protection needs for disabled adults and children through structured information collection.
Conducted daily intake for Adult Protective Services and Child Protective Services during business hours.
Assisted with case record preparation to ensure comprehensive documentation. Performed civil and criminal background checks using state-approved databases.
Coordinated supervised visitations for children in legal custody of the department.
Provided case background information to social work staff based on intake reports.
Supported social work staff by addressing various case-related needs.
Managed intake referrals from community members, school personnel, and mental health professionals.
Responded promptly to phone calls from clients or referral sources seeking assistance or information about available resources.
Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
Participated in weekly team meetings to discuss case management strategies and review progress towards established goals.
Collaborated with other departments within the agency to ensure that all services are provided in a timely manner.
Counseled families on issues related to family dynamics, substance abuse prevention, recovery, domestic violence prevention, intervention and parenting skills.
Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
Career Coach
Midfield City School District
Midfield
12.2023 - 01.2025
Conducted mock interviews to prepare students for employer interactions.
Provided continuous guidance during employment searches and onboarding processes.
Collaborated with employers to identify job opportunities for students.
Maintained detailed records of individual histories, scores, and documents.
Delivered classroom presentations promoting college and career programs.
Coordinated job shadowing and work-based learning opportunities.
Monitored student progress and adapted coaching strategies as needed.
Assisted students with college admissions, financial aid, and registration procedures.
Guided clients in the development of soft skills, such as communication and teamwork.
Program Director
Addiction Prevention Coalition
03.2022 - 12.2023
Cultivated existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services.
Developed and implement strategies that will maximize the synergies among program areas.
Provided ongoing direction and leadership for program operations.
Created and enforce programming standards to maintain compliance with regulatory requirements.
Developed proposals and operational plans within assigned area.
Collaborated with external partners and develop new relationships with key stakeholders
Coordinated and facilitated volunteer support from industry professionals, teachers, high school and college students
Built a partnership of collaborative partners to include investment advisors, asset allocators, high schools, and leading organizations to drive organizational engagement
Supported operations team with database management projects
Senior Family Service Specialist
State Of Delaware, Division Of Family Services
06.2020 - 12.2022
Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
Administered case management for dependant children to provide counseling and formulate treatment plans to determine long-term placement.
Conducted intake interviews and completed assessments to understand client needs and discover issues that affect treatment.
Conducted in-home individual and family counseling sessions to help clients achieve goals and gain insight.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Middle School Teacher (Classroom Specialist)
Jobs For Delaware Graduates
07.2019 - 06.2020
Worked with administrators on behavioral issues to support needs of students.
Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Established positive rapport with all students and parents
Identified signs of emotional or developmental problems in students.
Collaborated with specialists to meet needs of IEPs and 504 students requiring extra support.
Instructed more than 75 middle school students through lectures, discussions, group activities and demonstrations.
Fraud Investigator
State Of Delaware, Department Of Human Services
02.2016 - 06.2019
Investigated cases of state assistance fraud (Food Benefits, Child Care Assistance, and Cash Assistance).
Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.
Testified in court for both civil cases, answering questions honestly and respectfully.
Analyzed large amounts of data to find patterns of fraud and anomalies.
Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
Education
Master of Science - Social Work
Delaware State University
Dover, DE
10.2022
Master of Science - Administration of Human Services
Wilmington University
New Castle, DE
05.2019
Bachelor of Science - Psychology
Wilimington Univesity
New Castle, DE
08.2018
Skills
Strategic planning
Project management
Team leadership
Records management
Public speaking
Community outreach
Data analysis
Cultural awareness
Decision-making
Excellent communication
Critical thinking
Conflict resolution
Timeline
Caseworker
Department of Human Resource, Alabama State
01.2025 - Current
Career Coach
Midfield City School District
12.2023 - 01.2025
Program Director
Addiction Prevention Coalition
03.2022 - 12.2023
Senior Family Service Specialist
State Of Delaware, Division Of Family Services
06.2020 - 12.2022
Middle School Teacher (Classroom Specialist)
Jobs For Delaware Graduates
07.2019 - 06.2020
Fraud Investigator
State Of Delaware, Department Of Human Services
02.2016 - 06.2019
Master of Science - Social Work
Delaware State University
Master of Science - Administration of Human Services
Administrative Support Assistant III at State of Alabama Department of Human ResourcesAdministrative Support Assistant III at State of Alabama Department of Human Resources
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Human Resource Case Management Technician at State of Alabama Department of Human ResourcesHuman Resource Case Management Technician at State of Alabama Department of Human Resources