Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kanitra Thompson

Atlanta,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Machine Operator

Pitney Bowes
Atlanta, GA
09.2021 - Current
  • Set up and operate machine to process the client's mail through the mail sorter.
  • Read job orders to determine mail specifications and special instructions.
  • Ensure the mail is processed according to Total Quality Management standards.
  • Observe machine operations to detect critical errors with the sorted mail.
  • Communicate with presorters about mail specifics and sort plans.

Key Holder Manager

Shoe Show
Atlanta, GA
07.2018 - 04.2021
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Monitored employee performance to ensure adherence to company policies and procedures.
  • Assisted store manager with interviewing, hiring, and training new keyholder and associates.
  • Managed employee evaluations, disciplinary actions, promotions and terminations as needed.
  • Conducted regular audits on store supplies to maintain adequate inventory levels.
  • Developed schedules for associates based on needs of the business.
  • payroll budgeting
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.

Lead Associate Manager

kmart/ meldisco
Alamogordo, NM
11.1998 - 03.2012
  • Managed daily operations of the store, including staffing, scheduling, inventory control, merchandising, and customer service activities.
  • Trained new hires on company policies, procedures and best practices.
  • Provided leadership to team members by motivating, training, coaching and disciplining staff.
  • Developed and maintained a strong customer service focus to ensure client satisfaction.

Education

Associate of Applied Science - Nursing

New Mexico State University At Alamogordo
Alamogordo, NM
05-2010

Skills

  • strong knowledge of Machine Operator and presort duties
  • Strong leadership skills
  • Attentive to Details
  • Good Communication with others
  • hard worker great work ethic
  • work well with others
  • quick learner

References

References available upon request.

Timeline

Machine Operator

Pitney Bowes
09.2021 - Current

Key Holder Manager

Shoe Show
07.2018 - 04.2021

Lead Associate Manager

kmart/ meldisco
11.1998 - 03.2012

Associate of Applied Science - Nursing

New Mexico State University At Alamogordo

Similar Profiles

CREATE PROFILE
Kanitra Thompson