Kaniya Bell
Philadelphia,PA
Summary
As a Organized Team Leader i have learned to build positive rapport as well as inspire , trust and guide teams toward achievement of organizational goals. I am a Strong employee with excellent training and mentoring experience. While working in the restaurant and sales business i was and still is great when it comes to being motivated with a engaging personality and flexible approach. Upbeat, friendly and anticipating any customer needs to have a enjoyable experience. As a Diligent Caregiver i have been focused on providing optimal support to clients through personalized assistance and care that is required to manage diverse conditions. I am great in organizing medications, doctor appointments and personal activities. Caring, reliable , on time , organized and friendly with excellent interpersonal skills.
Overview
4
4
years of professional experience
Work History
Server
City Winery
03.2022 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Caregiver
Meadowood Nursing Home
04.2021 - 09.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Sales Associate
Childrens Place Inc.
06.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Medical Assisting
All State Career School
Essington, PA07.2024
High School Diploma -
Imhotep Institute Chigh School
Philadelphia, PA06.2022
Skills
- Food Inspection
- Food Running
- Order Delivery Practices
- Order Management
- Safe Food Handling
- Payment Processing
- Inventory Control
- Customer Needs Assessment
- Contract Preparation
- Care Plan Adherence
- Incident Reporting
- Patient Companionship
Timeline
Server
City Winery
03.2022 - 11.2023
Caregiver
Meadowood Nursing Home
04.2021 - 09.2023
Sales Associate
Childrens Place Inc.
06.2019 - 12.2020
Medical Assisting
All State Career School
High School Diploma -
Imhotep Institute Chigh School
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