Ka’Niya Elise
Orlando,FL
Work Preference
Summary
Proven reliability and exceptional adaptability under pressure, honed through roles at Fun Spot America and in family-oriented childcare. Excelled in maintaining high hygiene standards and providing outstanding guest services, demonstrating both hard skills in food safety and soft skills in creating welcoming environments. Achieved significant improvements in guest experience satisfaction.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
arcade time
Orlando, FL
08.2025 - Current
- Delivered exceptional customer service, resolving inquiries and enhancing guest satisfaction.
- Managed check-in and check-out processes efficiently, ensuring smooth guest transitions.
- Coordinated with housekeeping to maintain cleanliness and readiness of guest rooms.
- Handled billing and payment processing accurately, minimizing discrepancies and errors.
- Implemented upselling strategies during check-in process to maximize revenue opportunities without compromising guest satisfaction levels.
Food and Beverage Attendant
Fun Spot America
Orlando, FL
06.2022 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Babysitter
Family Business
Orlando, FL
06.2023 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Maynard Evans High Schol
Orlando, FL05.2023
Skills
- Adaptability under pressure
- Reliability and punctuality
- Kitchen Support
- Guest Services
- Food Preparation
- Food safety knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Guest Service Representative
arcade time
08.2025 - Current
Babysitter
Family Business
06.2023 - 08.2024
Food and Beverage Attendant
Fun Spot America
06.2022 - Current
Maynard Evans High Schol