KaNiyah Burton
Dacula,GA
Summary
Hardworking medical professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. 3 years of professional inbound/outbound calling experience.
Overview
3
3
years of professional experience
Work History
New Patient Scheduler
Piedmont Urgent Care By Wellstreet
Atlanta, GA
12.2023 - Current
- Assisted with check-in and check-out process for new and existing patients.
- Prepared reminder notices for upcoming appointments through mail or automated systems.
- Coordinated referrals between external providers and internal departments.
- Answered incoming calls from patients and scheduled appointments.
- Explained appointment policies to patients and answered questions regarding scheduling, insurance, billing and other related issues.
- Ensured that all documentation was completed and organized accurately prior to appointment confirmation.
Distribution Assistant
Publix Distribution Center
Dacula, GA
11.2022 - 10.2023
- Responded promptly to customer complaints or inquiries regarding products or services offered by the company.
- Calculated total charges due on each shipment including freight costs, taxes, duties and other fees.
- Maintained accurate inventory records and updated stock levels as necessary.
- Processed incoming shipments and verified accuracy of contents against purchase orders.
- Developed strong relationships with vendors through effective communication ensuring successful deliveries every time.
- Placed inbound and outbound calls to customers regarding orders.
Inventory Specialist
Publix Distribution Center
Dacula, GA
05.2022 - 11.2022
- Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
- Performed root cause analysis of variances between actual vs expected results.
- Organized regular cycle counts to identify any potential issues early on.
- Created reports on inventory activity, shortages, overages.
- Collaborated with other departments to coordinate replenishment activities as required.
- Responded promptly to requests from customers regarding product availability.
Environmental Services Housekeeper
Children's Healthcare of Atlanta
Atlanta, GA
10.2021 - 05.2022
- Kept storage areas organized and free of clutter by disposing of unused items appropriately.
- Responded promptly to customer inquiries regarding services provided by the department.
- Followed safety procedures when using chemical agents.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Maintained inventory of cleaning supplies used throughout shift.
Education
Rockdale County High School
Conyers, GA05-2019
Skills
- Medical terminology knowledge
- Strong Organization
- Appointment Scheduling
- Insurance Verification
- Calendar Management
- Follow-up Coordination
Accomplishments
- awarded to be in safety committee for following safety protocol through out work enviroment.
Timeline
New Patient Scheduler
Piedmont Urgent Care By Wellstreet
12.2023 - Current
Distribution Assistant
Publix Distribution Center
11.2022 - 10.2023
Inventory Specialist
Publix Distribution Center
05.2022 - 11.2022
Environmental Services Housekeeper
Children's Healthcare of Atlanta
10.2021 - 05.2022
Rockdale County High School
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