Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kanjana Pankhum

Chapel Hill,NC

Summary

Dynamic Registered Environmental Health Specialist with extensive experience at Orange County Health Department, excelling in regulatory compliance auditing and public health education. Proven track record in managing food safety training programs and leading community engagement initiatives. Strong problem-solving abilities and a commitment to continuous improvement drive successful outcomes in environmental health.

Diligent Program Manager with strong background in program management. Successfully led cross-functional teams to deliver complex projects on time and within scope. Demonstrated leadership and strategic planning skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Registered Environmental Health Specialist

Orange County Health Department
05.2023 - Current

1. Performs inspections of Food, Lodging, and Institutions (FLI), Childcare, Swimming Pools, and Tattoo facilities required by state rules and regulations
2. Conducts foodborne and communicable disease outbreak investigations
3. Performs emergency response and complaint investigations
4. Educating the general public on environmental and public health issues. This includes organizing annual childcare training with 3.0 CEU DCDEE and co-presenting food safety training with the NC Cooperative Extension of Orange County.
5. Serve as a subject matter expert for the transitional permit and support the plan review program in the absence of the plan review program specialist.
6. Serve as a subject matter expert for the Variance and HACCP program.
7. Assist the division supervisor in training new field environmental health specialists throughout the process of transferring and pursuing authorization for FLI, Childcare, Swimming Pools, and the Tattoo program.
8. Assist the division supervisor with the Food Inspection Quality Assurance program by reviewing Category IV inspection reports against the state rule of food quality assurance.
9. As a member of the EPI team, I participated in emergency response operations and tabletop exercised. During the Chantel Storm flood(July 2025), I played a key role in managing the shelter pre-operation inspection.
10. As a member of the Retail Specialized Processes Mentoring Program with Veronica Bryant.
11. Assist the division director with internal assessments for Quality Assurance, including running CDP on Foodborne Illness investigation (FBI), and customer complaints. Review deficiencies and program noncompliance and implement corrective actions in response to FBI and customer complaints.
12. Assist a healthy home program in the absence of the healthy home program REHS, a member of the healthy home task force with Neasha Graves, UNC, and assist with lead investigation.
13. The final step in the FDA standardization process involves completing field inspections. All the required FDA standardized courses have been completed.
14. Serve as a President of North Central Environmental Health District (NCEHD)

Registered Environmental Health Specialist

Craven County Health Department
01.2021 - 05.2023

1. Performed inspections of Food, Lodging, and Institutions (FLI), Childcare, and Tattoo facilities required by state rules and regulations
2. Conducted foodborne and communicable disease outbreak investigations
3. Performed emergency response and complaint investigations
4. Educating the general public on environmental and public health issues.
5. Set up a Food Safety Training program and Servsafe Exam proctor by becoming a Servsafe Food Protection Manager and a Dual role of Proctor/Instructor sponsored by the Craven County Health Department.

Quality Assurance Manager

Reser's Fine Foods
01.2013 - 12.2020

1. Managing regulatory compliance: This involves ensuring all products meet internal specifications and external requirements, such as those set by the U.S. Food and Drug Administration (FDA) and USDA.
2. Overseeing quality assurance technicians: responsible for staffing, training, and developing team members. Manage schedules, provide performance feedback, and coordinate work to cover all food safety and quality requirements.
3. Managing Budgets: Staffing, operation, and supplies budgets
4. Conducting audits and inspections: In charge of carrying out both internal and external food quality audits to verify that all programs and policies are functioning as intended.
5. Investigating issues and complaints using quality tools like Root Cause Analysis to find the cause and implement corrective and preventative actions.
6. Managing documentation and records: maintaining all necessary internal and external documentation, including documents related to critical control point (CCP) monitoring and pre-shipment reviews.
7. Handling microbiological testing and sanitation: reviews microbial test results and sanitation reports to ensure product safety.
8. Assisting with new product launches: participate in test batches for new products and track analytical data during the initial launch phase.

FEDEX Ground Internal Auditor Contract

FedEx Corporation
01.2015 - 09.2019

Co-op Audit (Internship):

1. Contract internal auditing (traceability program),

2. Risk assessment, audit procedures, and report development.

3. Support Hazard Communication (HAZCOM) and Hazardous Materials (Hazmat) program and training.

Quality Assurance Night Shift Supervisor

Case Farms Inc
01.2010 - 12.2012

1. Managing regulatory compliance: both FDA and USDA.
2. Overseeing quality assurance technicians
3. Conducting audits and inspections:
4. Investigating issues and complaints
5. Managing documentation and records
6. Assisting with new product launches
7. Serve as a HACCP Coordinator, review HACCP records, and submit documentation to USDA.

Education

Master of Science - Clinical Nutrition

Sonoran University of Health And Science
Tempe, AZ
10-2022

No Degree - Plant-Based Nutrition

Cornell University
Ithaca, NY
10-2019

No Degree - Food Safety

North Carolina State University
Raleigh, NC
07-2012

Bachelor of Science - Food Technology And Nutrition

Mahasarakham University
Thailand
03-2001

Skills

  • Variance and HACCP approval process
  • Organize annual educational training for general public
  • Public health inspection
  • Regulatory compliance auditing
  • Health education outreach
  • Community engagement initiatives
  • Problem-solving
  • Time management
  • Reliability
  • Team building
  • Continuous improvement
  • Project management

Certification

  • Authorization for Food, Lodging and Institutional Sanitation for REHS # 3006 - 06/2023
  • Authorization for Sanitation of Child Care Centers and Public, Private and Religious Schools: REHS# 3006 - 08/2023
  • Authorization for Tattoo Program for REHS # 3006 - 09/2023
  • Authorization for Public Swimming Pools for REHS # 3006 - 03/2024
  • Environmental Health Law - 05/2022
  • Transitional Permitting Workshop with Regional Team-Winton Salem class. - 11/2023
  • Plan review and Permitting Workshop with Regional Team- Raleigh class - 04/2025
  • Preventive Control for Human Food(PCQI) - 03/2016
  • Servsafe Food Protection Manager - 09/2025

Languages

Thai
Full Professional

Timeline

Registered Environmental Health Specialist

Orange County Health Department
05.2023 - Current

Registered Environmental Health Specialist

Craven County Health Department
01.2021 - 05.2023

FEDEX Ground Internal Auditor Contract

FedEx Corporation
01.2015 - 09.2019

Quality Assurance Manager

Reser's Fine Foods
01.2013 - 12.2020

Quality Assurance Night Shift Supervisor

Case Farms Inc
01.2010 - 12.2012

Master of Science - Clinical Nutrition

Sonoran University of Health And Science

No Degree - Plant-Based Nutrition

Cornell University

No Degree - Food Safety

North Carolina State University

Bachelor of Science - Food Technology And Nutrition

Mahasarakham University