Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Kanjoh Fai

Minneapolis,MN

Summary

A Cybersecurity professional seeking a role in cybersecurity. I hold a Bachelors degree in Cybersecurity from ITT Technical Institute and a cybersecurity Certificate from the University of Minnesota. Proficient in Bash scripting, Linux Systems Administration, Metasploit, Nessus, Network Security Monitoring, Penetration Testing and Vulnerability Assessment, Risk Management, Splunk, Windows Systems Administration, Wireshark and Packet Analysis, Microsoft Azure and AWS. During my Boot-Camp with the University of Minnesota, I did three projects; creating virtual Network on Microsoft Azure, and the last two, divided in to Red and Blue teams, we attacked machines for Vulnerabilities and analyzed pcap files with Wireshark. I am passionate about Cybersecurity, I spend good time in researching and building my knowledge and skills in Cybersecurity everyday. I am a detailed oriented person with great ability to work under pressure, and a team player.

Overview

6
6
years of professional experience

Work History

NSD Sr Information Systems Tech

Federal Reserve Bank Of Minneapolis
Minneapolis, MN
10.2016 - 02.2020
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Monitored servers, network connections, firewalls and corporate filters to maintain maximum up-time and functionality.
  • Used ticketing systems to manage and process support actions and requests.
  • Documented transactions and support interactions in system for future reference and addition to knowledge base.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Identified and solved technical issues using variety of diagnostic tools and tactics.

Service Desk at Medtronic

Medtronic
Columbia Heights, MN
07.2016 - 10.2016
  • Engaged in user support interactions via telephone, chat and email platforms.
  • Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
  • Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.

Systems Support Tech at ITT-Technical Institute

ITT Technical Institute
Brooklyn Center, Minnesota
05.2014 - 07.2016
  • Monitored, tracked and prioritized new work requests at Help Desk within set response times.
  • Performed troubleshooting and maintenance of existing network systems.
  • Maintained computer systems, installed, and upgraded new systems.
  • Efficiently resolved myriad of technical issues concerning software installation and network connectivity.

Education

College Certificate - Cybersecurity

University of Minnesota Boot-Camp
Minneapolis, MN
12.2021

Bachelor of Science - Information Systems And Cybersecurity

ITT Technical Institute
Brooklyn Center
12.2015

Associate of Science - Associate, Computer Network Administration,

ITT Technical Institute
06.2013

Skills

Skills

  • Bash scripting
  • Linux Systems Administration
  • Metasploit
  • Nessus
  • Network Security Monitoring
  • Penetration Testing and Vulnerability Assessment
  • Risk Management
  • Splunk
  • Windows Systems Administration
  • Wireshark and Packet Analysis

Languages

French
Full Professional
English
Full Professional

Timeline

NSD Sr Information Systems Tech

Federal Reserve Bank Of Minneapolis
10.2016 - 02.2020

Service Desk at Medtronic

Medtronic
07.2016 - 10.2016

Systems Support Tech at ITT-Technical Institute

ITT Technical Institute
05.2014 - 07.2016

College Certificate - Cybersecurity

University of Minnesota Boot-Camp

Bachelor of Science - Information Systems And Cybersecurity

ITT Technical Institute

Associate of Science - Associate, Computer Network Administration,

ITT Technical Institute
Kanjoh Fai