Kannika Jaidee
Winchester,CA
Summary
Dedicated to improving guest experiences through strong communication and teamwork. Proven track record in high-pressure service environments with several years of experience. Focused on precise order management and customer satisfaction while fostering team success.
Overview
1
1
Language
2
2
years of professional experience
Work History
Restaurant Server
Sila Thai Cuisine
Rocklin, California
09.2024 - 03.2025
- Delivered beverages, appetizers, entrees, and desserts to guests efficiently in a fast-paced environment.
- Processed customer orders accurately with restaurant POS system to ensure seamless service.
- Assisted guests with menu recommendations based on preferences and dietary needs.
- Managed multiple tasks simultaneously while ensuring high-quality customer service.
- Resolved guest complaints promptly, enhancing overall dining experiences.
- Cultivated positive relationships with co-workers and customers through effective communication.
Restaurant Hostess
Thai Smile Restaurant
Palm Desert, California
10.2025 - 05.2026
- Welcomed guests and guided them to tables, ensuring a positive first impression.
- Provided menus and explained daily specials to enhance customer experience.
- Answered phone inquiries to schedule and confirm reservations, efficiently managing customer expectations.
- Handled phone calls for reservations and inquiries professionally.
- Communicated special requests to kitchen staff, enhancing service responsiveness.
- Collaborated with team members during busy service times effectively.
- Maintained cleanliness of entrance and dining area consistently.
Education
Associate of Science - Business Administration
College of The Desert
Palm Desert, CA08-2026
Skills
- Reservation management
- Menu knowledge
- Customer service
- Problem resolution
- Dining setup
- Time management
- Team collaboration
- Effective communication
- Customer satisfaction
Languages
Thai
Native/ Bilingual
Timeline
Restaurant Hostess
Thai Smile Restaurant
10.2025 - 05.2026
Restaurant Server
Sila Thai Cuisine
09.2024 - 03.2025
Associate of Science - Business Administration
College of The Desert