KANTA SULLIVAN
Jackson,New Jersey
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Passionate in providing top class medical assistance to the patients by using my strong patient care and administrative skills.
Overview
22
22
years of professional experience
Work History
Biologic Coordinator/Administrative Assistant
Arthristis and Osteoporosis Associates
04.2016 - Current
- Explained policies, procedures and services to patients.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Communicated with patients with compassion while keeping medical information private.
- Coordinating the prescription and authorization for specialty medications including ordering medication, prior authorizations, patient education, and other duties necessary to manage the patients who are prescribed them.
- Identifying patients within the organization who have been prescribed a biologic medication.
- Initiating prior authorizations as needed.
- Communicating with pharmacies, representatives, and insurance carriers as necessary.
- Timely response to incoming requests to ensure patients prescriptions are filled without delay.
Manager
SNS Rhuematology Assocatiate
04.2002 - 04.2018
- Ability to prioritize tasks, understand provider instructions, and know when to seek information or clarification
- Ability to demonstrate compassion and caring in dealing with others, patients and fellow
- Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality
- Agreement
- Monitors patient flow and adjusts assignments as necessary to maintain optimum efficiency and patient satisfaction
- Responsible for phone triage
- Monitor inventory of clinical supplies and maintain vaccine logs
- Train all new employees on front and back office processes and systems
- Implement and train clinic employees on new processes and procedures
- Completes all necessary
- Specialty
- Medications including ordering medication, prior authorizations, patient education, and other duties necessary to manage the patients who are prescribed them
- Identifying patients within the organization who have been prescribed a biologic medication
- Initiating prior authorizations as needed
- Communicating with pharmacies, representatives, and insurance carriers as necessary
- Timely response to incoming requests to ensure patients prescriptions are filled without delay
- Complete and thorough documentation and communications in patient chart/EMR
- Appropriate review and documentation of MIPS as it pertains to Biologic's
- Provide patient education and respond to patient concerns promptly; contact patients with updated status or delays timely
- EMR proficiency - in tasking and scheduling functions
- Knowledge of CPT codes and Prior Authorization processes
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Business Program
Crown Bussiness
Queens, New York, United States05.1984
High School Diploma -
Central High School
Georgetown, Guyana.06.1975
Skills
- Client Relations Specialist Organization Skills Deadline-Oriented Injections Customer Service
- Project Management Insurance Verification Prescriptions Management Critical Thinking Skills
- Attention To Detail
- Charting Expertise
- Critical Thinking
- Multitasking and Prioritization
- Medication Administration
- Patient Relations
- Completing Insurance Forms
- Time Management
- Clear Communication
- Coordinating Drug Refills
Timeline
Biologic Coordinator/Administrative Assistant
Arthristis and Osteoporosis Associates
04.2016 - Current
Manager
SNS Rhuematology Assocatiate
04.2002 - 04.2018
Business Program
Crown Bussiness
High School Diploma -
Central High School
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