Kanti Mdahoue

DSP

Sarah Tuxis Residential

Clinton, CT

08.2018 - Current

Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Displayed strong telephone etiquette, effectively handling difficult calls.
Achieved cost-savings by developing functional solutions to problems.
Leveraged [Software] skills to input and compile data gathered from various sources.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Modified existing software systems to enhance performance and add new features.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Planned and completed group projects, working smoothly with others.
Recognized by management for providing exceptional customer service.
Worked with cross-functional teams to achieve goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained schedule of class assignments to meet deadlines.
Answered [Number] calls per shift to assist with customer questions and concerns.
Delivered products to customer locations on time.
Assisted with customer requests and answered questions to improve satisfaction.
Identified needs of customers promptly and efficiently.
Maintained updated knowledge through continuing education and advanced training.
Collaborated with others to discuss new opportunities.