KANWARJEET SACHDEVA

• Managing a P&L of $300M+ for ClS practice unit, responsible for revenue, margins, solutions and digital revenue growth, and delivered consistent revenue growth on 15% YoY for last 3 years
• Drive digital adoption in core business and technology operations to scale industry leading levels of efficiency resulted in changing overall digital revenue mix by 52% in overall portfolio
• Architected and instrumental in winning large Infrastructure as a Services deal
• Participate in analyst and industry forums to bring awareness on next generation digital transformation services
• Strategize, plan and drive revenue growth by farming, large deals, and NAOs
• Transforming business and technology architecture through underlying Infrastructure landscape to create new sources of competitive advantage, create new revenue streams through new Go-to-Market service offerings and drive revenues through partners
• Implemented unique pricing models for large deals resulting in consistent revenue, increased employee productivity and higher margins
• Shaping and delivering new innovations in a co-creation mode with wider ecosystems
• Negotiated contract agreements with clients, vendors and renegotiated existing contracts
• Leading the imagination and adoption of Hybrid Cloud, Tech Modernization, Legacy Modernization, AI Machine Learning, As a Service model, NextGen & Boundaryless Workplace and Cross Functional services

Few key large deal and NAO wins

Consolidate suppliers, drive accountability, and provide SLA managed services across complete IT (app/Infra) stack for the leading global chip manufacturing company (F100)- $250M+

• Single handedly led and won first largest Infra support and transformation services deal that included solution workshops, contract, and commercial negotiations
• Industrialized Operations through process harmonization, Tools rationalization, Technology Modernization, enabling Integrated operating model with path to Business-driven operations, AI/ML led extreme automation and elimination
• Proposed solution delivered 40% cost reduction

Created “as a Service” deals to setup Hybrid cloud for Payment security environment for leading developer, manufacturer, and global supplier of a wide range of semiconductor and infrastructure software company (F500)- $80M+

• Collaborated with global partner ecosystem to create consumption-based hybrid cloud operating model to deliver an integrated, optimal and scalable solution
• Won a President’s award for 2X Fast Forward complex and innovative solution deal won in shortest timeframe of 10 weeks
• Significant improvement in business metrics – 3x Time to Market, Service Experience Index, Availability & Performance, TCO reduction by 20% and 100% audit compliance

Created a “Persona led and NextGen” experience transformation solution for business and IT operations for a leading engineering and professional services firm that provides design, architecture and program management to the world’s largest construction projects - $280M+

• 24x7 Integrated and autonomous command center for 30+ technologies, 8000+ servers, AWS /Azure cloud instances, on-prem compute and storage devices
• Defined a roadmap to move business KPIs and outcomes driven by AI and automation first led operations
• Collaborated with multiple service lines creating a tailored solution that delighted client.

Manage client engagements for the two F100 clients won after still competition: Largest Technology distributor & Supply chain company (Apr 2011) ; Largest Media & Entertainment company (July 2012)

• Responsible for the existing revenue, new revenue, CSAT and P&L- Exceeding targets for 3 years consistently
• Improvements in profitability by re-negotiation some of the MSA terms; invoicing timelines and project revenue
• Realign the billing structures/ resource units (pricing) in line with future revenue growth projections (profitability improved by 15-20%)
• Developed and defined a complete working model of Project pool hours concept (PPH) leveraging the employee productivity
• Won deals such as Application support and sustainment services, “TV Anywhere-second screen”, “Enterprise Service bus” support after stiff competition at leading F100 Entertainment company
• SPOC for re-solution initiatives to transform current service delivery by being innovative and deploying automated solutions reducing overall cost for customer and strengthen the revenue preposition to align to future challenges of Infrastructure commoditization (converged offerings).

• Managed and led the client engagements from initial transition, planning and all the phases of execution to steady state
• 100% of projects in CMM level 4 and level 5 and 100% adherence for client committed SLAs
• Drove >50% cost efficiencies through automation, consolidation, and operating model transformation
• Mentored next level account leadership to take up higher responsibilities and drive account specific operations

- Program Manager & Business Manager to support IT Infrastructure sustainment services for Large global Agri products and grain food product company (Dec 2009 – Apr 2011)

- Client partner to nurture relationships and improve service delivery for Largest Death care provider in North America (Sep 2006- Dec 2009)

- Program Manager for the first wave of outsourcing of global IT change operations for American multinational technology corporation (Jun 2004- Sep2006)

- Technical consultant and Transition Manager for British multinational groceries and general merchandise retailer (Dec 2003-May 2004)

- Project Lead for multinational satellite services provider supporting their first IT service desk (Feb 2003- Dec 2003).