KaNya Dean
Tracy,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Dispatcher
Steve's Roadside Assistance
06.2023 - 11.2023
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Closely monitored dispatch board to triage and prioritize over 30 daily calls.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Sent out drivers to assist 5 hourly callers based on locations, needs and worker availability.
- Analyzed customer feedback and provided solutions to improve customer service.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Cashier
Arby's
02.2022 - 10.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Provided support to crew members, facilitating quick food preparation and delivery.
Education
High School Diploma -
Merrill F. West High School
Tracy, CA05.2024
Skills
- Drawer Balancing
- Customer Service
- Cash Handling
- Merchandise Restocking
- Time Management Skills
- Order Taking
- Problem Solving Abilities
- Effective Communication
- Patience and Empathy
- Multitasking Capabilities
- Basic Math Competence
- Organizational Abilities
- Reliability and Punctuality
- Inventory Stocking
- Work Ethic and Integrity
- Team Leadership
- Reliable and Responsible
Timeline
Dispatcher
Steve's Roadside Assistance
06.2023 - 11.2023
Cashier
Arby's
02.2022 - 10.2022
High School Diploma -
Merrill F. West High School
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