Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kanyapak Wheatley

Castle Rock,CO

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Walmart. Skilled in relationship building and retail store operations, I excel in problem-solving and time management. Achieved significant sales growth by leveraging customer service excellence and teamwork.

Overview

27
27
years of professional experience

Work History

Sales Associate and Customer Service

Walmart
03.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Production Associate

Goodwill
11.2020 - 01.2024
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Inspected and adjusted work performed to meet expectations.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
  • Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Ensured adherence to industry standards, maintaining accurate documentation for compliance audits and certifications.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Safely operated hand and power tools to complete repetitive tasks.
  • Checked and wrapped items, placed in boxes and labeled cartons for shipping.

Online Shop Owner

Ramthai.com
03.2010 - 12.2018
  • Analyzed sales data regularly to identify trends, adapt strategies, and optimize store performance over time.
  • Reduced operating costs by negotiating with suppliers for better pricing and shipping terms on products.
  • Established effective customer support systems, resolving issues promptly and fostering positive relationships with clients.
  • Enhanced customer satisfaction by providing personalized product recommendations and efficient order processing.
  • Organized seasonal sales events to clear out old inventory efficiently while maximizing profit margins on discounted items.
  • Managed financial tracking, inventory coordination and social media marketing.

Accounting Clerk

OBB OOM Company
03.2007 - 12.2009
  • Facilitated seamless integration between the company''s real estate database and general ledger systems to ensure up-to-date financial records were maintained at all times.
  • Maintained organized and accurate lease records by creating a centralized database system for easy access and reference.
  • Provided timely and accurate financial information by preparing monthly journal entries related to leased assets and liabilities.
  • Contributed to the development of company-wide lease accounting policies and procedures, fostering consistency and adherence across departments.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Collected and reported monthly expense variances and explanations.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Used accounting software to issue tax returns and prepare consolidated reports.

Accounting Clerk

Laemthong Corporation
08.1997 - 12.2006
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Managed accounts payable and receivables and payroll.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
  • Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
  • Completed biweekly payroll for company personnel.
  • Monitored guest ledger, advance deposit ledger and related ledgers to deliver proper internal control.
  • Ensured regulatory compliance by staying updated on tax laws and filing deadlines, avoiding penalties or fines due to missed obligations.
  • Collected and summarized expenses for profit and loss analysis.
  • Matched purchase orders with invoices and recorded necessary information.
  • Input financial data and produced reports using [Software].
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.

Education

BBA - Accounting

Rajamangala Institute of Technology
Thailand
03.1997

High School Diploma -

Rajamangala Institute Of Technology
Thailand
03.1995

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Goal-Oriented
  • Relationship Building
  • Retail Store Operations
  • Policy and Procedure Adherence
  • Attention to Detail
  • Reliable and Responsible

Timeline

Sales Associate and Customer Service

Walmart
03.2024 - Current

Production Associate

Goodwill
11.2020 - 01.2024

Online Shop Owner

Ramthai.com
03.2010 - 12.2018

Accounting Clerk

OBB OOM Company
03.2007 - 12.2009

Accounting Clerk

Laemthong Corporation
08.1997 - 12.2006

BBA - Accounting

Rajamangala Institute of Technology

High School Diploma -

Rajamangala Institute Of Technology

Similar Profiles

CREATE PROFILE
Kanyapak Wheatley