Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Certification
Timeline
Generic

Kanylah Levy

Fort Lauderdale,FL

Summary

I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I always look forward to delivering encouragement and feedback to help employees be successful. It’s important to be energetic professional with great poise.

I am an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Manager

Advance Cool Air
01.2024 - Current
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Autism Support Associate

Butterfly Effects
02.2021 - Current
  • Managed accurate documentation of client progress, ensuring timely updates to care plans and effective communication with families and other stakeholders.
  • Provided one-on-one support for individuals with autism, fostering independence and self-confidence in daily activities.
  • Reduced aggressive behaviors in clients through consistent implementation of positive behavior support plans.
  • Strengthened community partnerships by attending local events, advocating for autism awareness, and collaborating with other organizations to provide comprehensive support services.

Event Planner

Kreative Decorations
09.2018 - Current
  • Established working relationships with clients by organizing various events.
  • Performed event coordination for larger parties and gatherings.
  • Coordinated schedules and timelines for events.
  • Coordinated with participating vendors during event planning.
  • Leveraged social media platforms to create buzz around events, driving awareness and interest among target audiences.
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.

Substitute Teacher

Stranahan High School
11.2023 - 12.2023
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervised lunchroom and recess activities.
  • Upheld classroom routines to support student environments and maintain consistent schedules.

Customer Service Representative

ADVANCE COOL AIR
02.2022 - 12.2023
  • Responded to customer requests for products, services, and company information.
  • Sought ways to improve processes and services provided.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Cashier

Target
04.2022 - 06.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.

Ice Cream Server

Unique Sweets
01.2021 - 12.2021
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Observed health code regulations and internal policies for cleaning and sanitizing.

Education

None - None

Stranahan High School
Fort Lauderdale, FL
11.2024

Skills

  • Leadership Experience
  • Communications
  • Teamwork
  • Creativity
  • Social skills
  • Patience
  • Team Management
  • Organizational Skills
  • Time Management
  • Presentation Skills
  • Mentoring
  • Project Management
  • Budgeting
  • Strategic Planning
  • Customer Service
  • Excellent multi-tasking ability
  • Scheduling and calendar management
  • Scheduling Coordination
  • Employee Supervision
  • Staff hiring
  • Team Bonding

Personal Information

Authorized To Work: US for any employer

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of tasks .
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of reports.

Certification

Industry certification

Marketing certification

Timeline

Office Manager

Advance Cool Air
01.2024 - Current

Substitute Teacher

Stranahan High School
11.2023 - 12.2023

Cashier

Target
04.2022 - 06.2023

Customer Service Representative

ADVANCE COOL AIR
02.2022 - 12.2023

Autism Support Associate

Butterfly Effects
02.2021 - Current

Ice Cream Server

Unique Sweets
01.2021 - 12.2021

Event Planner

Kreative Decorations
09.2018 - Current

None - None

Stranahan High School

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Kanylah Levy