Summary
Overview
Work History
Education
Skills
Timeline
Generic

BEN GOURDET

14 Katherine RD

Summary

Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.

Overview

11
11
years of professional experience

Work History

Office Services Support

Jones Lang LaSalle ( Subcontractor To Oracle)
10.2023 - Current
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
  • Secure all deliveries as required; obtain signatures/verification of packages distributed or picked up
  • Trained and supervised new employees on office policies and procedures.
  • Work with field technical support personnel to ensure operational effectiveness of AV equipment up to and including repairs, upgrades, and maintenance agreements
  • Troubleshoot MFD'S, zoom room, smart tv's, and projectors ensure each equipment is operational or updated on latest firmware

Office Services Support

Oracle
09.2019 - 10.2023
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
  • Secure all deliveries as required; obtain signatures/verification of packages distributed or picked up
  • Trained and supervised new employees on office policies and procedures.
  • Work with field technical support personnel to ensure operational effectiveness of AV equipment up to and including repairs, upgrades, and maintenance agreements
  • Troubleshoot MFD'S, zoom room, smart tv's, and projectors ensure each equipment is operational or updated on latest firmware

Plant Technician

P&G Gillette, Proctor & Gamble
03.2014 - 10.2017
  • Operated three or four machine multitasking constantly running high-speed assembly
  • Blade processing equipment control the process from a computer terminal
  • Lift 50 pounds by bending and stooping
  • Follow producers to transport blade magazine
  • Used basic hand power tools

Helpdesk Administrator

State Street Corp
01.2013 - 07.2013
  • Answering calls for worldwide clients
  • Troubleshoot login and access issues
  • Support over 20 different platforms
  • Handle ~60 calls daily from the agent desktop
  • Document problem resolution in ~ Remedy

Freight Associate

Home Depot
11.2022 - Current
  • Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
  • Operated electric pallet jacks to unload freight containers of varying weight and size.
  • Sorted and delivered materials to different work areas and staff.
  • Inspected freight for any damage or faults prior to unloading.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.

Education

Certified Pc And Hardware: Information Technology -

Cambridge College
Cambridge, MA
2013

High School Diploma - undefined

Medford High School
Medford, MA
2012

Skills

  • Creative problem thinker
  • Microsoft word, Excel, powerpoint
  • Quick learner
  • MS window proficient, Macs
  • Skilled in call center
  • Self motivated
  • Retail merchandising experience
  • Excellent people skill
  • Skilled problem solver
  • Fix or unlock iPhone's, Smart phone's etc
  • Multitasking Abilities
  • Interpersonal Communication

Timeline

Office Services Support

Jones Lang LaSalle ( Subcontractor To Oracle)
10.2023 - Current

Freight Associate

Home Depot
11.2022 - Current

Office Services Support

Oracle
09.2019 - 10.2023

Plant Technician

P&G Gillette, Proctor & Gamble
03.2014 - 10.2017

Helpdesk Administrator

State Street Corp
01.2013 - 07.2013

Certified Pc And Hardware: Information Technology -

Cambridge College

High School Diploma - undefined

Medford High School

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BEN GOURDET