Kalvin Ible
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Security Guard
Classic Security
04.2024 - Current
- Managed access control systems
- Responded to emergency situations, ensuring the safety of all building occupants.
- Contributed to a positive work atmosphere by maintaining a professional demeanor.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Diffused tense situations involving disgruntled guests through effective verbal de-escalation techniques.
Theft Prevention
Macy's Department Store
11.2022 - 01.2024
- Supported loss prevention efforts by diligently monitoring the sales floor for suspicious activity and adhering to company policies regarding theft prevention.
- Collaborated with management to develop effective loss prevention strategies, reducing operational risks.
- Contributed to loss prevention efforts by identifying potential risks and implementing appropriate countermeasures.
- Reduced shortages and protected companies bottom line.
- Recovered stolen merchandise.
- Prepared reports on theft incidents, investigations, and audits.
Lead Sales Associate
All Saints
06.2018 - 03.2020
- Quickly and efficiently resolved problems, such as customer complaints and supply shortages, in addition to the processing of exceptions including returns, and damages.
- Contributed towards maintaining a clean and organized work environment.
- Performed inventory control to manage stock.
- Overseen Sales Associates, ensuring optimal performance, product knowledge, and customer satisfaction; coaching employees in tactics to attract and retain customers.
Education
Associate of Arts - Business
Bronx Community College
Bronx, NY06-2026
Skills
- CCTV monitoring
- Fire safety
- Stress tolerance
- First aid trained
- Patrol procedures
- Crime prevention
- Problem-solving
- Multitasking
- People skills
- Reliability
- Incident reporting
- Conflict de-escalation
Certification
- New York State Security Guard License.
Timeline
Front Desk Security Guard
Classic Security
04.2024 - Current
Theft Prevention
Macy's Department Store
11.2022 - 01.2024
Lead Sales Associate
All Saints
06.2018 - 03.2020
Associate of Arts - Business
Bronx Community College
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