Kaori Branham
Jackson,MS
Summary
Dynamic Production Technician with experience at Nissan North America, skilled in quality control and machine operation. Proven ability to enhance workflow efficiency and mentor teams. Adept at troubleshooting and implementing safety protocols, ensuring high standards in product assembly and customer satisfaction. Recognized for driving process improvements and fostering collaboration.
Overview
2026
2026
years of professional experience
Work History
Production Technician
Nissan North America, Inc.
11.2016 - 04.2025
- Operated and maintained production machinery to ensure efficient workflow.
- Carried out quality assessments on finished items to confirm they met safety and performance benchmarks.
- Collaborated with team members to troubleshoot equipment issues, minimizing downtime.
- Instructed new technicians on safety protocols and operational procedures.
- Conducted quality inspections on finished products to meet safety and performance standards.
Customer Service Representative
Domino’s Pizza
2009 - 10.2011
- Resolved customer inquiries through phone, email, and chat channels, ensuring high satisfaction levels.
- Collaborated with team members to streamline processes and improve response times for customer requests.
- Mentored new staff on customer service best practices and effective use of support systems.
- Analyzed customer feedback to identify trends and recommend process improvements to management.
Customer Service Representative
Wild Wings N Thing
2010 - 2011
- Developed training materials to enhance team knowledge and performance in service delivery.
- Implemented quality assurance measures to maintain consistency in service standards across all interactions.
Education
High School Diploma -
Miyako Highschool
Okinawa JapanSkills
- Testing and troubleshooting
- Quality control
- Machine operation
- Material handling equipment
- Assembly line experience
- Product assembly
- Materials handling
Timeline
Production Technician
Nissan North America, Inc.
11.2016 - 04.2025
Customer Service Representative
Domino’s Pizza
2009 - 10.2011
Customer Service Representative
Wild Wings N Thing
2010 - 2011
High School Diploma -
Miyako Highschool