Kaori Ford
Honolulu,HI
Summary
Proven in fast-paced environments, I excelled at Heavenly Island Lifestyle by mastering food safety oversight and fostering teamwork, leading to a significant reduction in food spoilage. My adeptness in knife skills and ability to inspire collaboration have been pivotal in maintaining high-quality standards and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Prep Cook
Heavenly Island Lifestyle
Honolulu, HI
08.2023 - Current
- Adhered strictly to safety regulations while handling sharp knives and other kitchen equipment.
- Oversaw inventory and ordered ingredients to restock freezers, fridges, and pantry. All while maintaining a clean, organized workspace.
- Checked completed orders for correct quantity and quality.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Kept the kitchen area clean at all times during shifts.
- Checked freshness of food and ingredients prior to use.
- Monitored freshness of food products to help reduce spoilage.
- Followed recipes to prepare meals according to the Executive Chef's standards.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Measured ingredients accurately using measuring cups and spoons.
- Distributed food to service staff for prompt delivery to customers.
- Maintained a clean and orderly appearance throughout the kitchen area.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
- Monitored inventory levels of all kitchen items.
- Measured and weighed food items to comply with portion requirements.
- Set up workstations prior to opening to minimize prep time.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Trained new employees on proper techniques for preparing food items, and how to properly maintain an organized workspace.
- Organized walk-in coolers and freezers according to established guidelines.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Completed day-to-day duties accurately and efficiently.
Membership Sales Representative
Costco
Kawasaki, Japan
10.2004 - 07.2019
- Emphasized and enforced company objectives to reaffirm and validate member expectations.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Cross-sold additional products and services to purchasing customers.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Implemented various strategies for upselling products or services.
- Resolved inquiries or complaints from current or prospective members in a timely manner.
- Negotiated and closed deals with minimal oversight.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Identified opportunities for cross-selling additional products or services.
- Resolved any customer complaints quickly and efficiently.
- Provided excellent customer service to ensure satisfaction with membership services.
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
- Processed payments for membership dues using credit card machines or online systems.
- Established pricing guidelines for different types of memberships.
- Participated in training sessions to improve product knowledge and sales techniques.
Education
Some College (No Degree) - Economics
Chiba Keizai
Chiba, Japan03-2001
Skills
- Vegetable washing
- Sauce preparation
- Food waste reduction
- Food spoilage prevention
- Preparation speed
- Measuring ingredients
- Portion control
- Ingredient preparation
- Foodservice sanitation
- Chopping vegetables
- Food handling
- Kitchen equipment operation
- Safe food handling procedures
- Cleaning and sanitizing
- Knife safety
- Food quality control
- Adherence to recipes
- Food preparation
- Teamwork and collaboration
- Time management
- Order delivery practices
- Cleaning and organization
- Vegetable prep
- Knife skills
- Food safety oversight
- Seasoning techniques
- Ingredient inspection
- Inventory stocking
- Recipe reading
- Measurements and weights
Languages
English
Limited
Japanese
Professional
Timeline
Prep Cook
Heavenly Island Lifestyle
08.2023 - Current
Membership Sales Representative
Costco
10.2004 - 07.2019
Some College (No Degree) - Economics
Chiba Keizai
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