Kaothar Opoola
Newark,NJ
Summary
Detail-oriented Data Analyst with extensive experience managing Excel-based trackers, consolidating vendor data, and monitoring purchase orders to enhance business operations in corporate environments. Strong background in data entry, reporting, and administrative systems complements expertise in cross-functional coordination. Demonstrated ability to maintain high accuracy while consistently meeting deadlines and providing essential support to executive and operational teams. Committed to leveraging analytical skills to drive efficiency and informed decision-making within the organization.
Overview
7
7
years of professional experience
Work History
Data Analyst / Operations Support
Lapp Group
Florham Park, NJ
10.2025 - Current
- Entered, tracked, and maintained operational data within Excel-based systems.
- Consolidated vendor-provided spreadsheets into master tracking files.
- Monitored timelines and status indicators to flag delays or issues.
- Assisted with reporting on operational metrics and workflow progress.
- Ensured accuracy of records while meeting strict deadlines.
- Analyzed complex datasets to identify trends and drive strategic decision-making.
- Developed predictive models to enhance forecasting accuracy across business units.
- Created data visualizations that facilitated stakeholder understanding of key metrics.
- Implemented process improvements that reduced reporting time by optimizing workflows.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
Data Analyst
Chubb Insurance
Whitehouse, NJ
03.2025 - 07.2025
- Developed data visualization dashboards using Tableau to enhance stakeholder insights.
- Collaborated with cross-functional teams to define data requirements and ensure alignment.
- Conducted A/B testing to evaluate performance of marketing campaigns, optimizing outreach strategies.
- Collected, cleaned, and validated large datasets to support internal reporting and operational decision-making.
- Maintained and updated Excel spreadsheets used for tracking records, timelines, and compliance documentation.
Consolidated data from multiple internal sources into centralized reports for management review.
Identified discrepancies in data and resolved inconsistencies to ensure accuracy and completeness.
Supported cross-functional teams by providing timely data insights and organized documentation.
Executive Assistant / Operations Support
Universal Yums
Newark, NJ
04.2024 - 01.2025
- Updated administrative and executive support policies, monitoring their effects.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Managed daily invoices, reports and proposals.
- Streamlined executive team's scheduling by efficiently organizing appointments, meetings, and travel plans.
- Maintained database entries to support lead tracking and relationship management.
- Monitored incoming emails and responded accordingly in a timely manner.
- Maintained confidential records and files related to executive operations.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Developed effective filing systems for easy retrieval of information when needed.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Managed daily invoices, reports, and operational spreadsheets.
- Prepared reports, presentations, agendas, and meeting documentation for executive leadership.
- Maintained accurate records and confidential files related to executive and business operations.
- Monitored incoming data, emails, and documents, ensuring timely responses and updates.
- Coordinated schedules, travel, and meetings while supporting multiple stakeholders.
- Improved filing and data organization systems for faster retrieval and reporting.
Executive Assistant
Flourish Homecare
Newark , NJ
03.2021 - 12.2023
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted the manager in all aspects of business operations.
- Updated database of contacts and resources for company-wide distribution.
- Collaborated with management to enhance certain areas of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Handled confidential information with discretion and integrity.
- Coordinated multiple schedules using online calendaring system.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Marketing & Events Intern (Data & Operations Focus
Neighborhood Scoops
Newark , NJ
05.2022 - 08.2023
- Coordinated schedules and timelines for events.
- Managed administrative logistics of event planning, event booking, and event promotions.
- Managed event logistics and operations.
- Sourced speakers and special guests for wide range of corporate, industry and charitable events.
- Managed event data, schedules, and operational logistics using spreadsheets.
Performed data entry, reporting, and documentation for events and promotions.
Coordinated timelines and tracked deliverables to ensure on-time execution.
- Selected catering services for different types of events, balancing cost, menu and term options against client demands.
- Performed photocopying, data entry, and communication distribution for private and public events.
- Conferred with customers to gather event requirements and explore opportunities.
- Implemented promotional strategies to maximize conference and convention attendees.
Customer Service Representative
The Commencement Group
Newark , NJ
05.2022 - 07.2023
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants
- Maintained customer records and processed service requests accurately.
- Logged and updated customer data while resolving issues efficiently.
Assistant Event Planner
Wsber Events
Newark , NJ
05.2020 - 12.2022
- Reported event performance, attendees, and specific event feedback.
- Provided feedback on programming types and their impact on the event team.
- Scheduled client meetings, and maintained office organizational standards.
- Trained and supervised event staff to complete tasks on time.
- Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
- Generated reports outlining key performance indicators associated with each event in order to track ROI.
- Established and maintained relationships with key stakeholders, including vendors, sponsors, and community leaders.
- Conducted pre-event site visits, assessing venue suitability and identifying potential logistical challenges.
- Documented events with details in customer preferences, financial considerations and successes and failures.
- Managed event budgets, ensuring all events were delivered within financial constraints.
- Generated post-event performance and ROI reports.
- Tracked budgets, vendor information, and operational details.
- Maintained documentation and client records in organized systems.
Marketing Intern
Audible inc
Newark, NJ
10.2018 - 12.2022
- Participated in meetings to understand department operations.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Assisted in developing integrated marketing strategies for small businesses.
- Interacted with customers by phone, email, or in person to provide information.
- Evaluated digital presence by product, service or brand to help define digital strategies.
- Monitored and reported on competitor marketing activities and strategies.
- Determined best methods to meet research objectives and produce useful data.
- Analyzed market trends to identify potential opportunities.
- Organized spreadsheets, reports, and research data.
- Compiled data and produced reports to support marketing strategies.
- Analyzed trends and maintained accurate documentation.
Education
High School Diploma -
North Star Academy Lincoln Park High School
Newark, NJBachelor of Arts - Marketing
Rutgers University
New Brunswick, NJ12-2024
Skills
- Data Entry & Data Validation
- Excel (VLOOKUP/XLOOKUP, Pivot Tables, Conditional Formatting)
- Purchase Order (PO) Tracking
- Vendor Data Management
- Spreadsheet Consolidation & Reporting
- Shipment & Status Tracking
- Administrative & Operations Support
- Calendar & Document Management
- Process Improvement
- Confidential Data Handling
- Data visualization and presentations
- Attention to detail
- Database management
- Data validation
- Data modeling
- Project management
- Report preparation
- Report writing
- Strong work ethic
- Data exports
- Clear and concise communication
- Business management
- Process improvement
Contact
Newark, NJ 07107
References
References available upon request.
Timeline
Data Analyst / Operations Support
Lapp Group
10.2025 - Current
Data Analyst
Chubb Insurance
03.2025 - 07.2025
Executive Assistant / Operations Support
Universal Yums
04.2024 - 01.2025
Marketing & Events Intern (Data & Operations Focus
Neighborhood Scoops
05.2022 - 08.2023
Customer Service Representative
The Commencement Group
05.2022 - 07.2023
Executive Assistant
Flourish Homecare
03.2021 - 12.2023
Assistant Event Planner
Wsber Events
05.2020 - 12.2022
Marketing Intern
Audible inc
10.2018 - 12.2022
High School Diploma -
North Star Academy Lincoln Park High School
Bachelor of Arts - Marketing
Rutgers University