Ka’Ouana Prowell
Eagan ,MN
Summary
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service. Skilled in digital marketing strategy and customer service, I enhance operational efficiency and foster positive relationships. Recognized for developing tailored action plans that drive performance improvements and promote a collaborative work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Landscaping Crew Leader
Tree Trust
07.2013 - 09.2013
- Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
- Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
- Attended industry conferences for continued professional development in landscape design trends and best practices.
Assistant Helper
Minneapolis Public Housing Aut
07.2014 - 09.2014
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
A.C.E Cashier
Little Ceasars Pizza
12.2014 - 10.2017
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Assembly Line Production Worker
Delmonte Fresh
10.2017 - 06.2019
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
Housekeeping Room Attendant
Radisson Hotel
11.2019 - 12.2020
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Food Services Leader
Casey's
07.2020 - 03.2022
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Supervised and trained Number personnel in high-quality operations.
- Interacted with Number customers per day regarding inquiries and complaints, resulting in Number% positive customer feedback.
- Ensured all equipment was properly maintained and repaired as needed, reducing downtime for essential kitchen functions.
Caregiver
MRCI PCA
11.2020 - 12.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Digital Specialist
Huntington National Bank
10.2022 - Current
- Conducted competitor research to inform strategic decisions related to online presence and market positioning.
- Led social media team in the development of dynamic content plans that aligned with broader organizational messaging goals.
- Provided guidance on best practices for digital asset management, ensuring consistent branding across all platforms.
- Developed engaging communication strategies.
- Spearheaded mobile app development project timeline, collaborating closely with product managers and developers to ensure successful launch within budget constraints.
Education
Basic International Studies
Las Vegas, NVSkills
- Digital marketing strategy
- Mobile app development
- Customer service
- Multitasking
- Time management
- Problem-solving
- Respectful and compassionate
- Cleaning and sanitation
- Quick learner
- Safe food handling
- Food preparation
Certification
- PCA - Personal Care Aide
Timeline
Digital Specialist
Huntington National Bank
10.2022 - Current
Caregiver
MRCI PCA
11.2020 - 12.2021
Food Services Leader
Casey's
07.2020 - 03.2022
Housekeeping Room Attendant
Radisson Hotel
11.2019 - 12.2020
Assembly Line Production Worker
Delmonte Fresh
10.2017 - 06.2019
A.C.E Cashier
Little Ceasars Pizza
12.2014 - 10.2017
Assistant Helper
Minneapolis Public Housing Aut
07.2014 - 09.2014
Landscaping Crew Leader
Tree Trust
07.2013 - 09.2013
Basic International Studies
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