Kao Zong Vue
Fresno,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Sephora
05.2021 - 05.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Beauty Lead
TJX Companies
01.2019 - 10.2020
- Met sales goals, supporting organizational health through consistent and reliable service.
- Followed up with customers to increase satisfaction with purchases and services.
- Trained new staff in product knowledge and customer service protocols.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Lead Keyholder
American Eagle Outfitters, Inc
04.2017 - 01.2019
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened and closed store five days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Tracked, analyzed and reported store sales performance metrics to store manager.
Education
Associate of Science - Nursing
Gurnick Academy of Medical Arts
Fresno, CA04.2024
Associate of Applied Science - Allied Health
Fresno City College
12.2020
Skills
- Time Management
- Loyalty Programs
- Theft Prevention
- Multitasking and Organization
- Energy and Physical Stamina
- Engaging with Diverse Customers
- Sales Records Management
- Team Collaboration
- Strong Communication and Interpersonal Skills
- Meeting Sales Goals
- Adaptability and Flexibility
- Effective Customer Communication
Timeline
Beauty Advisor
Sephora
05.2021 - 05.2023
Beauty Lead
TJX Companies
01.2019 - 10.2020
Sales Lead Keyholder
American Eagle Outfitters, Inc
04.2017 - 01.2019
Associate of Science - Nursing
Gurnick Academy of Medical Arts
Associate of Applied Science - Allied Health
Fresno City College
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