Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Kapailani Johsens

Santa Cruz,CA

Summary

I am excellent at communicating and providing exceptional customer service in any field of work. I am a positive, professional worker with a high level of motivation to put my best foot forward every single day. I love working with other people to ensure the success of everyday goals, and to go above and beyond the minimum standards set by employers. I am a fast learner, a hard worker, and someone that will provide value to you and your team.

Overview

5
5
years of professional experience

Work History

Sales Associate

Oneill Surf Shop
Santa Cruz, CA
05.2024 - 08.2024
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.

Busser and Food Runner

Suda Resteraunt
Santa Cruz, CA
05.2023 - 08.2024
  • Took initiative to help others whenever necessary.
  • Provided quick and efficient clearing of tables between courses.
  • Observed tables to tend to guest needs and identify customer service opportunities.

Team Member

Smoothie King
Baton Rouge, LA
09.2023 - 04.2024
  • Monitored inventory levels of ingredients and placed orders for replenishment when necessary.
  • Communicated effectively with coworkers regarding daily tasks and upcoming events.
  • Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.

Carpenter's Apprentice

The Builders Collective
Santa Cruz, CA
09.2022 - 12.2022
  • Completed hands-on training with skilled carpenters, resulting in woodwork proficiency with equipment.
  • Utilized various tools, equipment, materials and forming systems to complete construction tasks.
  • Assisted in the demolition of buildings and other structures using hammers, crowbars, and other tools.
  • Assembled and nailed together the framework of studs, headers and sills.

Food Preparation Worker

The Bagelry
Santa Cruz, CA
05.2022 - 08.2022
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Maintained cleanliness and organization of kitchen equipment and utensils.
  • Operated cash registers to process payments for goods and services.

Busser, Food Runner, Banquet Server

The Shadowbrook Resteraunt
Capitola, CA
07.2021 - 05.2022
  • Bussed and reset tables in a quick and orderly fashion.
  • Delivered food orders promptly and courteously.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided excellent customer service to ensure satisfaction.

Busser

Kianti's Pizza And Pasta Bar
Santa Cruz, CA
02.2021 - 05.2021
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Greeted customers and answered questions about menu items.
  • Bussed and reset tables in an orderly fashion.

Cashier

Deluxe Foods Of Aptos
Aptos, CA
09.2019 - 05.2021
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Conducted price checks for special orders or discounts as requested by customers.

Education

Bachelor of Arts - Economics

Louisiana State University
Baton Rouge, LA
05-2026

High School Diploma -

St. Abrahams Academy
Aptos, CA
05-2021

Skills

  • Economic research
  • Data analysis
  • Money transfer systems
  • Customer service and customer engagement
  • Positive and professional
  • Excellent communication and people skills
  • Problem solving
  • Goal oriented

Affiliations

  • Played multiple sports in high school as well as club sports in college including basketball, track and rugby. I study economics in college and have also individually worked on subjects such as finance and business creation strategy in order to be a more well rounded person regarding my specific interests.

Accomplishments

  • Volunteer at a homeless shelter for multiple years
  • Awards for statistical analysis and knowledge in my group for LSU's Finance Club Stock Pitch Challenge 2023.
  • Scientific Knowledge award for Chemistry Experiment Fair in high school 2018.

Timeline

Sales Associate

Oneill Surf Shop
05.2024 - 08.2024

Team Member

Smoothie King
09.2023 - 04.2024

Busser and Food Runner

Suda Resteraunt
05.2023 - 08.2024

Carpenter's Apprentice

The Builders Collective
09.2022 - 12.2022

Food Preparation Worker

The Bagelry
05.2022 - 08.2022

Busser, Food Runner, Banquet Server

The Shadowbrook Resteraunt
07.2021 - 05.2022

Busser

Kianti's Pizza And Pasta Bar
02.2021 - 05.2021

Cashier

Deluxe Foods Of Aptos
09.2019 - 05.2021

Bachelor of Arts - Economics

Louisiana State University

High School Diploma -

St. Abrahams Academy