Kapreice Brooks
Dayton
Summary
Compassionate and creative professional with a strong background in Art History, African and African American studies, and a passion for fostering learning and imagination in children. Experienced in research, literature, and community engagement, with a talent for merchandising/marketing, and designing inclusive, culturally rich programming. Avid reader and writer with deep knowledge of books, periodicals, and educational materials. Collaborative, team-oriented mindset and a strong commitment to equity and community involvement. Artistic, fashion-savvy, and highly organized-skilled in using creativity to inspire young minds through story-telling, mix media art, and innovative library programs.
Overview
7
7
years of professional experience
Work History
Library Customer Adviser
Cincinnati & Hamilton County Public Library
Cincinnati
02.2025 - Current
- Provide direct assistance to library patrons, helping them with a variety of tasks to ensure a positive experience.
- Circulate materials to customers, including checking materials in and out, processing holds, registering customers, and collecting fees.
- Assist with programs, displays, and meeting room approvals.
- Perform readers’ advisory and reference services
- Processed new materials including books, magazines, and multimedia for circulation.
Service Experience Representative
Nordstrom Rack
Columbus
11.2023 - 05.2025
- Provided customer service and support to customers in a timely manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Retained deep knowledge of products, store policies and current promotions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Excelled in exceeding daily credit card application goals.
General Membership Chair
African American Visual Artist Guild
Dayton
01.2023 - 12.2024
- Rehabilitated group image with strategic use of social media, group partnerships, and positive media stories.
- Maintained a positive working relationship with fellow board members and management.
- Focused on managing and engaging with members, recruiting new artists, ensuring their needs are met, and fostering a strong sense of community.
Floating Facilitator
Mayor Mims Youth Summit
Dayton
09.2023 - 09.2023
- Encouraged collaborative problem solving through active listening techniques.
- Facilitated group discussions and activities to ensure successful outcomes.
- Supported learners by providing additional guidance where necessary.
- Created a safe environment for participants to express their opinions without fear of judgement or criticism.
Personal Shopper
Walmart
Moraine
07.2021 - 06.2023
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Assisted teammates with daily tasks during peak periods.
- Greeted customers and answered product or service questions.
- Completed pickup and shopping orders for customers within local area.
Merch & Inventory Asst Manager
Nordstrom Rack
Beavercreek
07.2019 - 08.2020
- Managed store's accessories and shoes department to deliver double digit revenue increases compared to previous year.
- Demonstrated leadership skills by managing a team of associates and trained the team to work efficiently in a fast-paced customer service oriented environment
- Developed conflict management skills within the team of associates and customers to create a workplace built on collaboration
- Operated the store independently while working closely to with my manager and store manager.
E-Commerce Associate
Kroger
Dayton
07.2018 - 05.2019
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders for customers within local area.
Education
Liberal Arts And Sciences
Sinclair Community College
Dayton, OHHigh School Diploma -
Meadowdale High School
Dayton, OHAffiliations
- Customer Service All-Star (Nordstrom) 2019: Based on customer service, selling and teamwork. It encompasses an employee who works hard, goes above and beyond, and has been recognized by customers for outstanding service.
- (Dayton Metro Library) Emancipation Day Discussion "Panel Speaker" ( Sep 2024)
Exhibitions
- “Re-emergence of Renaissance” (January 11, 2023 - February 25, 2023) AAVAG Art Gallery 840 Germantown Street Dayton, OH 45402 Four Poems - Illusive - Blues Eyes - Mama - Feeling the Need
- “Genuine Static” (April 28, 2023 - June 30th) Artworks V2 Gallery 929 E McMillan St Cincinnati, OH 45206 Two Pieces - Mo Betta Hues (Acrylic/Mix Media) - A Cardboard for my thoughts (Acrylic)
Timeline
Library Customer Adviser
Cincinnati & Hamilton County Public Library
02.2025 - Current
Service Experience Representative
Nordstrom Rack
11.2023 - 05.2025
Floating Facilitator
Mayor Mims Youth Summit
09.2023 - 09.2023
General Membership Chair
African American Visual Artist Guild
01.2023 - 12.2024
Personal Shopper
Walmart
07.2021 - 06.2023
Merch & Inventory Asst Manager
Nordstrom Rack
07.2019 - 08.2020
E-Commerce Associate
Kroger
07.2018 - 05.2019
Liberal Arts And Sciences
Sinclair Community College
High School Diploma -
Meadowdale High School