Kaprese Banks

• Provide exceptional customer service, ensuring smooth interactions with travelers and aviation professionals.
• Developed strong interpersonal skills and problem-solving skills by assisting customers in high-paced environments.
• Gained exposure to leasing and contract agreements with the aviation industry.
• Collaborated on developing event plans.

As the manager and founder of KB Furniture LLC, I run all the daily operations for my business.

• Handle all aspects of marketing, including listing descriptions, pricing strategies, and customer negotiations.
• Conduct in-person and virtual showings, effectively communicating value to potential buyers.
• Developed strong customer service skills by handling inquiries and resolving customer concerns.
• Conducted closing deals face-to-face.
• Manage financial records, budgets, and inventory efficiently.

• Supported the manager in developing plans for future projects, initiatives and objectives.
• Directed and coached team members, assigning responsibilities to maintain operational efficiency.
• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
• Trained new staff in relevant processes and procedures.
• Assisted in sales and promotions.
• Managed inventory and store presentation.
• Resolved escalated customer complaints or queries promptly and efficiently.