KAPRESE JACKSON
Wichita,KS
Summary
Knowledgeable professional specializing in delivery of health education initiatives and programs. Proficient at creating comprehensive lessons, providing detailed instruction and creating engaging activities. Brings knowledge of health and wellness topics and capacity to disseminate health information. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
HR Insurance Coordinator
Newton Medical Center
04.2024 - Current
- Enhanced customer satisfaction by efficiently handling insurance claims and processing policy updates
- Streamlined office workflows for increased productivity, organizing and maintaining client files
- Collaborated with agents to develop comprehensive insurance plans tailored to individual clients' needs
- Reduced claim-processing time by implementing an improved tracking system for faster resolution
- Negotiated favorable terms with underwriters, ensuring optimal coverage at competitive rates for clients
- Coordinated communication between clients, adjusters, and repair facilities during the claims process
- Developed strong relationships with carriers, leveraging partnerships for better negotiation outcomes in coverage options
- Stayed updated on current industry news through regular attendance at conferences and seminars
- Maintained compliance with local, state and federal regulations governing insurance, Medicare, and Medicaid requirements.
Dental Assistant
Michael L. Jacobsen DDS
08.2021 - 03.2024
- Perform X-rays when needed
- Very detailed when taking notes for doctors, after patients' appointments
- Greet and seat patients in a timely manner
- Explain to patients what treatments are going to be performed before starting appointment
- Schedule appointments for patients
- Set up trays according to doctors and patients' needs and plan
- Educated patients on proper oral hygiene techniques, promoting long-term dental health
- Promoted ongoing professional development by attending industry conferences, seminars, workshops
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Ramp Agent
United Airlines
02.2017 - 03.2020
- Greet Customers as well as ID passengers
- Scan baggage and intake coding
- Load and offload passengers' bags to their assigned plane
- Efficiently clean planes in a timely manner before boarding
- Assured that planes were taken off in a timely manner to get to the destination on time
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services
- Tracked flight schedules to promote on-time landings and avoid loading delays
- Guided aircraft into and out of parking positions using hand signals.
Education
Associate of Applied Science - Dental Assistant
Wichita State University Tech
Wichita, KSSkills
- Proficient in Microsoft Office
- Strong Verbal & Written Skills
- Educated in VA Claims
- Advanced in Microsoft Outlook
- Strong Knowledge of Dental & Medical Terminology
- Dependable & Reliable
- Insurance Verification
- Goal Setting
- Medicare and Medicaid knowledge
- Healthcare Systems Management
State
KS
Zip
67230
City
Wichita
Timeline
HR Insurance Coordinator
Newton Medical Center
04.2024 - Current
Dental Assistant
Michael L. Jacobsen DDS
08.2021 - 03.2024
Ramp Agent
United Airlines
02.2017 - 03.2020
Associate of Applied Science - Dental Assistant
Wichita State University Tech
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