Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
College Student
Youngstown State University College Of Stem
Youngstown, Ohio
2024.09 - Current
Completed coursework in a broad range of subjects, developing a well-rounded education.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Attended workshops and seminars to enhance learning beyond the classroom.
Collaborated with peers to form study groups for difficult courses.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Maintained consistent attendance, achieving a perfect record for multiple semesters.
Built positive relationships with professors and assisted with research and innovation.
STNA
Windsor House Nursing Home
Canfield, Ohio
2024.02 - 2024.09
Transported patients between rooms or units as needed.
Responded quickly during emergency situations in accordance with hospital protocols.
Trained new hires.
Assisted residents in preparing for activities and social programs.
Answered patient call signals and signal lights to determine patients' needs.
Assisted patients with daily living activities, including bathing, dressing, and grooming.
Reported any changes in the patient's condition to the nurse on duty.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Head Hostess
Olive Garden Restaurant
Boardman, Ohio
2020.01 - 2023.11
Calculated charges, issued table checks, and collected payments from customers.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Anticipated potential problems and took appropriate action to prevent them from occurring.
Built positive relationships with other front-of-house and kitchen staff.
Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Greeted incoming guests to escort to assigned dining area and present menus.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Handled guest complaints and promoted positive dining experience for restaurant customers by maintaining pleasant attitude in situations.
Ensured compliance with all health department regulations related to food safety and sanitation standards.
Answered phones promptly to record and confirm reservations.
Trained new staff on proper hosting procedures and policies.