Kapri Kershaw
Santa Fe,TX
Summary
Accomplished Barista Trainer at Starbucks, adept in staff coaching and coffee expertise, significantly enhancing team performance and customer satisfaction. Leveraged leadership skills and health safety compliance to foster a positive, efficient work environment. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations.
Overview
1
1
year of professional experience
Work History
Barista Trainer
Starbucks
06.2024 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
Barista
Starbucks
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Arizona State University
Tempe, AZ09.2028
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Milk steaming
- Coffee expertise
- Order Taking
- Staff Coaching
- Sales expertise
- Performance Improvements
- Complaint Handling
Timeline
Barista Trainer
Starbucks
06.2024 - Current
Barista
Starbucks
10.2023 - Current
High School Diploma -
Arizona State University
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