Kara Adona
Colorado Springs,United States
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while quickly mastering new skills. Experienced in customer service, multitasking, and time management, dedicated to delivering positive customer experiences. Seeking entry-level opportunities to leverage organizational skills and contribute to company success.
Overview
6
6
years of professional experience
Work History
AMSA
Veterans Affairs Medical Center
Colorado Springs, Colorado
03.2024 - Current
- Executed daily duties with accuracy and efficiency.
- Diagnosed hardware issues and implemented effective technical solutions.
- Repaired and maintained desktops, laptops, and printers for optimal user support.
- Collaborated with diverse team members to achieve goals and resolve product-related issues.
- Resolved customer problems promptly, promoting high satisfaction through knowledgeable service.
- Identified customer needs efficiently to enhance service delivery.
- Proposed innovative ideas to improve team performance and outcomes.
- Organized and prioritized tasks to meet service goals effectively.
AMSA
DHA EVANS ARMY COMMUNITY HOSPITAL
Colorado Springs, Colorado
08.2019 - 03.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
Education
BBA - Bachalors of Business Admin/ Management
Western Governors University
Salt Lake City, UT01-2026
Skills
- Customer service and support
- Team collaboration and networking
- Technical troubleshooting
- Time management and organization
- Communication skills
- Problem resolution and attention to detail
- Multitasking and self-direction
- Relationship building
Timeline
AMSA
Veterans Affairs Medical Center
03.2024 - Current
AMSA
DHA EVANS ARMY COMMUNITY HOSPITAL
08.2019 - 03.2024
BBA - Bachalors of Business Admin/ Management
Western Governors University
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