Kara Anderson
Mansfield
Summary
Results-driven Retail and Food Sales Professional with a proven track record in enhancing customer satisfaction and loyalty. Expertise in building relationships that drive repeat business through exceptional service. Strong leadership skills with a focus on coaching team members to improve customer engagement and product knowledge.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Store Manager
Finish Line
03.2025 - Current
- Increased repeat business by delivering exceptional customer service consistently.
- Exceeded sales targets through effective consumer loyalty initiatives and engagement strategies.
- Optimized daily operations, enhancing store performance and customer satisfaction levels.
- Implemented strategic merchandising plans to boost product visibility and drive sales.
- Mentored staff, fostering a collaborative environment focused on achieving sales goals.
- Trained over 10 sales associates on product knowledge and upselling techniques.
Store Manager
Buckle
08.2019 - 02.2025
- Boosted repeat business with exceptional customer service and engaging shopping experiences.
- Cultivated loyal customer base by fostering positive interactions and quality service.
- Enhanced team talent by strategically recruiting, interviewing, and hiring sales associates.
- Optimized staffing during peak periods through efficient employee scheduling management.
- Ensured adherence to store policies by planning, organizing, and delegating tasks.
- Developed high-performing teams by collaborating on training and managerial development.
- Improved salesmanship skills through effective training in product recommendations and styling.
- Maximized product visibility by updating merchandise displays to feature new items.
- Achieved sales goals using strategic social media and brand marketing initiatives.
Store Manager
Finish Line
04.2015 - 08.2019
- Achieved repeat business through exceptional customer service and engagement.
- Exceed sales targets by fostering consumer loyalty and positive experiences.
- Led operations, ensuring optimal performance and high customer satisfaction levels.
- Implemented strategic merchandising plans, enhancing product visibility and driving sales.
- Trained and mentored staff, promoting teamwork and goal achievement.
- Coached associates on product knowledge and upselling techniques, boosting customer satisfaction.
Assistant Manager
McDonalds
09.2003 - 03.2015
- Enhanced customer satisfaction by providing timely and friendly service.
- Ensured accurate service delivery, contributing to a welcoming restaurant atmosphere.
- Conducted training sessions for teammates on all restaurant operations and protocols.
- Maintained stock levels by overseeing weekly truck orders for supply management.
- Led training for new product introductions to ensure proper preparation techniques.
- Facilitated team scheduling to optimize staffing and service efficiency.
Education
Business and Marketing
Clayton State University
Morrow, GABusiness Management
Gordon State College
Barnesville, GASkills
- Excellent customer service skills
- Guest relations
- Team leadership and coaching
- Training and development
- Merchandising expertise
- Sale expertise
- Goals and performance
- Inventory management
- Product and service sales
- Computers
- Scheduling
- Salesmanship
- Wardrobing/Outfitting
- Loss prevention
Accomplishments
- Won 1st place at state for DECA Stateman Award for Excellence “Diversity is a Chameleon“
- Completed my gold/silver award with Girl Scouts
- Completed my business wider opportunities Girl Scouts
- Became a Girl Scout counselor for two summers
- Life time member of the Girl Scouts organization
- Decreased the shrink percentage at finish line
- Completed leadership academy
Certification
ServSafe
Additional Information
I am a dedicated hard-working individual, strives to deliver the best service possible. I’m the first one to show up in the last one to leave. I’m very dedicated to whatever job I’m doing. Will always give 110% no matter what. Loves working in an environment that cultivates upward mobility. I love building and making connections with people.
Timeline
Store Manager
Finish Line
03.2025 - Current
Store Manager
Buckle
08.2019 - 02.2025
Store Manager
Finish Line
04.2015 - 08.2019
Assistant Manager
McDonalds
09.2003 - 03.2015
Business Management
Gordon State College
Business and Marketing
Clayton State University