Dynamic professional with a proven track record at Journey Provisions, enhancing sorting efficiency through innovative organizational systems. Skilled in time management and customer service, I consistently improved operations and reduced errors, contributing to increased sales. Adept at multitasking and team collaboration, I thrive in fast-paced environments while maintaining attention to detail.
Overview
12
12
years of professional experience
Work History
Clothes Sorter
Journey Provisions
04.2025 - Current
Enhanced clothes sorting efficiency by implementing organizational systems and categorizing items based on type, size, and condition.
Facilitated smooth communication between departments by serving as a liaison between the sorting team and other areas of the company.
Ensured timely completion of all assigned tasks through effective time management skills, allowing for more efficient use of resources.
Collaborated with team members to develop new strategies for optimizing the sorting process, resulting in smoother operations.
Reduced errors in clothing categorization by regularly reviewing company guidelines and staying informed about industry trends.
Contributed to increased sales by ensuring high-quality clothing items were sorted accurately for retail display.
Supported store merchandising efforts by arranging sorted items strategically on sales floors according to style, color, and seasonality trends.
Provided excellent customer service when needed, offering assistance in locating specific clothing items or answering questions about product availability.
Adapted quickly to changes in company policies or procedures, implementing new techniques as needed for optimal efficiency.
Cashier
Clarks Pump N Shop
06.2024 - 10.2024
Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Front Desk Receptionist
Capital Cardiology Associates
12.2019 - 09.2020
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Completed data entry and filing to keep records updated for easy retrieval.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
CNA
Morning Pointe Senior Living
08.2017 - 11.2019
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Server
Huddle House
07.2013 - 11.2016
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
CNA - Two Week Advanced Course To Regain My CNA
KY Health Training
Lexington, KY
01.2019
High School Diploma - Vocational-Technical Education/ CNA
Anderson County High School
Lawrenceburg, KY
05.2009
Skills
Fast-paced environment
Merchandise handling
Donation processing
Label reading
Visual inspection
Sorting efficiency
Productivity tracking
Seasonal sorting
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team collaboration
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Cash handling
Detail-oriented
Machinery operation
Scheduling appointments
Task prioritization
Self motivation
Work prioritization
Conflict resolution
Goal setting
Professionalism
Time management abilities
Physical stamina
Accomplishments
I have 3 beautiful children that I am very proud of and love very much!
Timeline
Clothes Sorter
Journey Provisions
04.2025 - Current
Cashier
Clarks Pump N Shop
06.2024 - 10.2024
Front Desk Receptionist
Capital Cardiology Associates
12.2019 - 09.2020
CNA
Morning Pointe Senior Living
08.2017 - 11.2019
Server
Huddle House
07.2013 - 11.2016
CNA - Two Week Advanced Course To Regain My CNA
KY Health Training
High School Diploma - Vocational-Technical Education/ CNA
Market Area Engagement Lead at RAN Customer Journey Global Journey Transformation (GJT)Market Area Engagement Lead at RAN Customer Journey Global Journey Transformation (GJT)